Basic Info

Manar hafez

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service at Elaraby group

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

i worked as customer service in the maintenance for sex month then i worked as a telesales customer service


Company Details

Elaraby group (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Electronics

www.elarabygroup.com

Feb 2015 to Jun 2016 (1 year 4 months)
Secretary at El nasr treading company

Experience Details

Secretary

Business Development

Experienced (Non-Manager)

- Handling telephone calls.
- Welcoming visitors and clients.
- Handling incoming and out coming mail and faxes.
- Receiving packages incoming to the Company and registered in the register of packages received and delivered to the person communicated to him.
- Filing.
- Writing studies for projects.
- Receiving papers and documents from all departments that required to be approved by the Vice Chairman of the Board of Directors and put it in the signature file.
- Handling all approved documents and delivered to competent departments.
- Achieving all secretarial work.


Company Details

El nasr treading company

Cairo, Egypt

11-50 employees

Import and Export

N/A

May 2014 to Nov 2014 (6 months)
Customer Service at Waterland

Experience Details

Customer Service

Customer Service/Support

Entry Level

- Call customers for scheduling maintenance Water Filters.
- Book bill for each client and give it for technicians.
- Receiving bills and money which has been collected from customers.
- Registration bills in the register allocated to it.


Company Details

Waterland

Cairo, Egypt

11-50 employees

Consumer Services

N/A

Apr 2013 to Apr 2014 (1 year)
Secretary at Engineering Company for Laundry and Kitchen Equipments

Experience Details

Secretary

Business Development

Entry Level

- Welcoming visitors and clients.
- Handling telephone calls.
- Handling incoming and out coming mail.


Company Details

Engineering Company for Laundry and Kitchen Equipments

Cairo, Egypt

1-10 employees

Business Supplies and Equipment

N/A

Oct 2012 to Nov 2013 (1 year 1 month)

Education

Bachelor's Degree in law

Education Details

Bachelor's Degree

law

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

masr el gdeda el3ama

Egypt

2005

B / Very Good / 75 - 85%

N/A

masr el gdeda el3ama
2005

Certifications

Certificate details

foundation certificate

Feb 2014

N/A

N/A

N/A

AUC

foundation certificate in human recource

Training and Courses

HR at AUC
May 2013

Training/Course Details

HR

May 2013

AUC

N/A

English at AUC
Mar 2013

Training/Course Details

English

Mar 2013

AUC

N/A

Training/Course Details

icdl

Mar 2012

ADU Master

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBusinessBusiness Supplies And EquipmentConsumer ElectronicsConsumer ServicesCookingCustomer ServiceElaraby GroupEnglishExecutive SecretaryFacebookFlexibleFoundation CertificateHandles StressHard WorkerHonest PeopleHrIcdlImport And ExportLawMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordMy FamilyOrganizerPhotographySecretarySupportTeam PlayerTelesalesWorking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

telesales

telesales

: Expert

: Medium

:

1-3 years

customer service

customer service

: Expert

: Medium

:

1-3 years

Executive secretary

Executive secretary

: Expert

: High

:

1-3 years

hr

hr

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

manar14198990@hotmail.commemotufgirl@hotmail.commobile.twitter.com/MostafaManar

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