Basic Info

Manar hafez

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service at Elaraby group

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

i worked as customer service in the maintenance for sex month then i worked as a telesales customer service


Company Details

Elaraby group (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Electronics

www.elarabygroup.com

Feb 2015 to Jun 2016 (1 year 4 months)
Secretary at El nasr treading company

Experience Details

Secretary

Business Development

Experienced (Non-Manager)

- Handling telephone calls.
- Welcoming visitors and clients.
- Handling incoming and out coming mail and faxes.
- Receiving packages incoming to the Company and registered in the register of packages received and delivered to the person communicated to him.
- Filing.
- Writing studies for projects.
- Receiving papers and documents from all departments that required to be approved by the Vice Chairman of the Board of Directors and put it in the signature file.
- Handling all approved documents and delivered to competent departments.
- Achieving all secretarial work.


Company Details

El nasr treading company

Cairo, Egypt

11-50 employees

Import and Export

N/A

May 2014 to Nov 2014 (6 months)
Customer Service at Waterland

Experience Details

Customer Service

Customer Service/Support

Entry Level

- Call customers for scheduling maintenance Water Filters.
- Book bill for each client and give it for technicians.
- Receiving bills and money which has been collected from customers.
- Registration bills in the register allocated to it.


Company Details

Waterland

Cairo, Egypt

11-50 employees

Consumer Services

N/A

Apr 2013 to Apr 2014 (1 year)
Secretary at Engineering Company for Laundry and Kitchen Equipments

Experience Details

Secretary

Business Development

Entry Level

- Welcoming visitors and clients.
- Handling telephone calls.
- Handling incoming and out coming mail.


Company Details

Engineering Company for Laundry and Kitchen Equipments

Cairo, Egypt

1-10 employees

Business Supplies and Equipment

N/A

Oct 2012 to Nov 2013 (1 year 1 month)

Education

Bachelor's Degree in law

Education Details

Bachelor's Degree

law

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

masr el gdeda el3ama

Egypt

2005

B / Very Good / 75 - 85%

N/A

masr el gdeda el3ama
2005

Certifications

Certificate details

foundation certificate

Feb 2014

N/A

N/A

N/A

AUC

foundation certificate in human recource

Training and Courses

HR at AUC
May 2013

Training/Course Details

HR

May 2013

AUC

N/A

English at AUC
Mar 2013

Training/Course Details

English

Mar 2013

AUC

N/A

Training/Course Details

icdl

Mar 2012

ADU Master

N/A

This profile is outdated!
Last update more than 10 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBusinessBusiness Supplies And EquipmentConsumer ElectronicsConsumer ServicesCookingCustomer ServiceElaraby GroupEnglishExecutive SecretaryFacebookFlexibleFoundation CertificateHandles StressHard WorkerHonest PeopleHrIcdlImport And ExportLawMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordMy FamilyOrganizerPhotographySecretarySupportTeam PlayerTelesalesWorking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

telesales

telesales

: Expert

: Medium

:

1-3 years

customer service

customer service

: Expert

: Medium

:

1-3 years

Executive secretary

Executive secretary

: Expert

: High

:

1-3 years

hr

hr

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

manar14198990@hotmail.commemotufgirl@hotmail.commobile.twitter.com/MostafaManar

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