
Omar Mazhar
Information Technology
Sheikh Zayed, Giza, EgyptWork Experience
IT DirectorFull Time
BDO Esnad
Aug 2008 - Jul 2022 -13 yrs, 11 months
Egypt
- Job Details:• Planning, organizing, directing, controlling and evaluating the operations of information systems and electronic data processing • Develop and implement policies and procedures for electronic data processing and computer systems operations and development • Maintaining a thorough knowledge of the organization and adheres to all organizational standards • Managing, designing and administrating Microsoft infrastructure platform for 63 Servers with multiple domain environment • Design and implement all needed MS Dynamics CRM modules • Implement MS Dynamics NAV • Managing, designing and administrating Cisco Security Infrastructure with a full redundant design • Managing, designing and administrating Cisco Network Infrastructure with a full redundant design • Managing, designing and administrating Cisco Enterprise IPCC voice solution (CVP,ICM,PG) with full redundancy system • Administrating different Voice recording servers • Administrating different CRM Applications • Designing backup solution • Designing and implementing VPN connections between different sites • Preparing, maintaining and testing disaster recovery plan • Preparing, maintaining and testing business continuity plan • Controlling the IT department budget • Purchasing & preparing all the needed equipments • Dealing with all needed vendors • Evaluating technology staff members • Manage department staff including hiring, performance management and career development to ensure alignment with defined goals. • Leading a IT team to support the infrastructure and users across BDO-Esnad • Assisting staff in understanding and using technology; conducting regular staff technology presentations and trainings. • Presenting and implementing technological alternatives to streamline functions and improve productivity. • Managing IT inventory • Ensures compliance with all software licensing agreements. • Manages and safeguard software media and associated licenses and tracks software versions • Directs contact with clients to design the suitable solutions for each according to their needs • Writing IT Documentations and manuals • Prepare all the needed technical presentations for the clients • Full responsibilities of the IT Outsourcing Business line • Information Security Management System committee head (ISO 27001)
Regional System Administrator Full Time
TNS
Feb 2007 - Aug 2008 -1 yr, 6 months
Egypt
- Job Details:• Administration of the local infrastructure of the company (17 Server+400PC+400 User) • Purchasing & preparing all the needed equipment and install it (servers, pc's, switches, printers) • File servers administration • Exchange server Administration • FTP & Remote Servers Administration • SQL Servers Administration • WSUS server Administration • Microsoft Infrastructure Administration (DC, DNS,DHCP) • Group Policy design and implementation • Company switches Implementation and administration(18 Switch) • Antivirus server McAfee (Virus Scan Enterprise + Anti Spyware version 8.0.0) • VERITAS Back-up and Recovery System • Leading a team of 2 Administrators and 3 Helpdesk Engineers to support the infrastructure across the region(Egypt, Morocco and Algeria ) • Ensure the proper implementation of IT policies under the guidelines of TNS worldwide polices
System AdministratorFull Time
RAYA
Jul 2004 - Jan 2007 -2 yrs, 6 months
Egypt
- Job Details:• Administration of the local infrastructure of the company (24 Server+500PC+950 User) • Purchasing & preparing all the needed equipment and install it (servers, pc's, switches, printers) • File servers administration • Exchange server Administration • ISA Server Administration • Portal Server Administration • FTP & Remote Servers Administration • SQL Servers Administration • Microsoft Infrastructure Administration (DC, DNS,DHCP) • Group Policy design and implementation • SMS Server Administration • Company switches Implementation and administration(25 Switch) • Antivirus server Norton Symantec V.9.0 (Corporate Edition) • Back-up and Recovery System • Planning and designing the internal network for the new projects came to the company • Leading a team of 4 engineers to support all the users in the company (900 user) • Ensure the proper implementation of IT policies under the guidelines of ISO 9001:2000 • Preparing monthly report concerning the equipments needed for the operation • Preparing weekly checklist about the status of the server and the updates it needs
Education
B.Sc in Computer Science
Modern Academy in Maadi (MAM)Jan 1995 - Jan 2000 - 5 yr
High School - Thanaweya Amma
orouba language schoolJan 1994
Achievements
I finished my PADI Dive Master certificate in 2018
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
27001 Senior Lead Implementer
PECB·2024ITIL Foundation
2016ITIL
EGYByte·2016The Yard Stick
Knwoldge·2014The 4 Disciplines Of Executions
Franklin Covey·201327001 Lead Implementer
PECB·2013PMP
AUC·2011Effective Sales Planning & Forecasting
Logic Training·2010CCNP
2003MCSE
2001