Basic Info

Heba Mohamed

11 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior FinanceExecutive at IPGate FZE

Experience Details

Senior FinanceExecutive

Accounting/Finance, Banking

Experienced (Non-Manager)

- Keep accurate records for invoices issued to vendors and suppliers.
- Reconcile Bank statements.
- Track bank deposits, payments, transfers.
- Liaising with the banks for Letters of credit and letters of guarantee.
- Maintaining Company’s time deposits and ensure achieving the maximum benefit.
- Prepare all bank transfers and do necessary FX conversions.
- Process invoices and update the system.
- Participate in the petty cash regular audits for departments’ heads
- Approval and processing for purchase orders.
- Reimbursement of refundable expenses to employees as per the policy.


Company Details

IPGate FZE

Alexandria, United Arab Emirates

101-500 employees

Information Technology Services

www.ipgate.ae

Apr 2014 to Jul 2017 (3 years 3 months)
HR Supervisor( Employee Relations & Onboarding) at Dubai Refreshments - Pepsi Cola

Experience Details

HR Supervisor( Employee Relations & Onboarding)

Human Resources

Experienced (Non-Manager)

•Performing and supervising the Employee Relation activities in processing of HR transactions and providing HR services to all employees.
•Ensuring correct information entries into HRMS.
•Sending bi-monthly Circulations as a tool for communication between HR and departments.
•Examining, investigating and providing advice & recommendations on Grievance and Disciplinary cases.
•Handling the onboarding process for all new joiners including all its formalities ( tickets and hotel booking arrangements, inductions, assimilation plans, medical tests and emirates ID for visas processing … etc)
•Handling employees insurance claims with the insurance company.
•Liaising with the Driving institution for new employees enrollment and follow up with the attendance and passing for their driving Licenses.
•Submitting the necessary online forms for visa and labor card approvals (new and renewal).
•Typing of all HR communication letters and correspondences.
•Administrative work as instructed by HR director.
•Facilitating the transition of employees in leaving the company and their cancellation.
•Temporarily handled HR Diaries and meeting agenda.
•Supervising PRO day to day activities to ensure meeting deadlines for visas and labor contracts processing ( new and renewal).

•Documentation Control
Designed, Implemented and Managed the Archiving System & Document Control project, where 1200 personnel file where updated to comply with company policies and ministry to law regulations.


Company Details

Dubai Refreshments - Pepsi Cola

Dubai, United Arab Emirates

N/A

Food and Beverage Production

www.pepsidrc.com

Jul 2010 to Apr 2014 (3 years 9 months)
HR Executive ( Recruitment and Employee Services) at Business Solutions FZE

Experience Details

HR Executive ( Recruitment and Employee Services)

Human Resources

Experienced (Non-Manager)

•Job analysis, preparing job description and specification
Personnel orientations.
•Managing the Recruitment of employees, by publishing advertisements & head hunting through search engines of the recruiting consultancies and agencies.
•Receiving and categorizing resumes into their respective disciplines.
•Preliminary and final short-listing of CVs for candidates in all varied disciplines.
•Scheduling tests and interviews for candidates.
•Maintaining candidate databases.
•Compiling salary quotations for the prospective / selected candidates.
•Coordinating with candidates, in person or by telephone, scheduling telephonic and personal interviews for local and overseas short-listed candidates.
• Preparing Announcement for new joiners
•Liaising with onboarding business drivers for new joiners’ requirements.
•Sending introduction email for the new joiners to all departments.
•Handle the employee problems / requests on a daily basis in line with HR Manager.
•Liaise with HR Manager and other departments to provide solutions.
•Facilitate the medical insurance claims and raise all issues to the HR Manager.
•Facilitate the transition of employees leaving the company (conduct exit interviews) and ensure the exit checklist is complete.
•Ensure that all records are accurate and kept properly.


Company Details

Business Solutions FZE

Dubai, United Arab Emirates

51-100 employees

Logistics and Supply Chain

N/A

Sep 2008 to Jul 2010 (1 year 10 months)
Operations Specialist at Export Development Bank of Egypt (EDBE)

Experience Details

Operations Specialist

Banking

Entry Level

-Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties.
- Serves customers by providing product and service information; resolving product and service problems.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Process necessary paperwork to rebate customer service charges.
- Transfer funds to cover customer overdrafts as directed by bank operations.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards.
- worked on system transfer from Oracle to T24
- had orientation for 6 month with the transfers department working on Letters of credit and letters of Guarantee.


Company Details

Export Development Bank of Egypt (EDBE)

Alexandria, Egypt

501-1000 employees

Banking

www.edbe.com

Sep 2006 to Sep 2008 (2 years)
Traniee (intern) at Commercial international Bank (CIB)

Experience Details

Traniee (intern)

Banking

Student

Summer internship Program at the Commercial International Bank (CIB) Bibliotheca branch – Customer Service department.


Company Details

Commercial international Bank (CIB)

Alexandria, Egypt

501-1000 employees

Banking

N/A

Jun 2005 to Aug 2005 (2 months)
Traniee (intern) at Alexandria Bank

Experience Details

Traniee (intern)

Banking

Student

Summer internship Program


Company Details

Alexandria Bank

Alexandria, Egypt

501-1000 employees

Banking

N/A

Aug 2004 to Sep 2004 (1 month)

Achievements


- Restructured the documentation control system for Dubai refreshments (Pepsi) - Assisted in Drafting the HR policy for Dubai refreshments (30%) and for Dubai tourism (70%). - Initiated and managed employees engagement initiatives. - super user during SAP implementation project at Dubai refreshments. - Employee of the month on 2011, 2013, 2014 at Dubai refreshments Employee of the year on 2009 at Business Solutions

Education

Bsc in Business Administration

Education Details

Bsc

Business Administration

Faculty of Commerce, Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce, Alexandria University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Nasr Girls College

Egypt

2002

A / Excellent / 85 -100%

N/A

El Nasr Girls College
2002

Certifications

Certificate details

FCE - British Council

Dec 2001

N/A

N/A

N/A

British Council

N/A

Certificate details

- Fundamental and technical analysis class at Alexandria University under CASE “Borsa step X step “program.

Sep 2006

N/A

N/A

N/A

Alexandria university

N/A

Certificate details

- Advanced technical analysis class at Alexandria University under CASE “Borsa step X step “program.

Sep 2006

N/A

N/A

N/A

N/A

Certificate details

PMP Preparation course

Jun 2010

N/A

N/A

N/A

Sites Power - Dubai

N/A

Training and Courses

Training/Course Details

- Customer service and time management

Sep 2012

DRC

N/A

Training/Course Details

Customer service Excellence

Jul 2008

Egyptian banking institute

N/A

Training/Course Details

Detection of Frogery and falsification

May 2007

Egyptian banking institute

N/A

Training/Course Details

Principles of Banking

Jul 2006

Egyptian banking institute

N/A

Training/Course Details

Letters of credit and letter of Guarantee

Jun 2007

Egyptian banking institute

N/A

Training/Course Details

Business Writing

Sep 2013

Knowledge Village - Dubai

N/A

Training/Course Details

Advanced MS Excel

Jul 2013

Knowledege village - Dubai

N/A

Training/Course Details

MS office + visio

Jun 2012

Knowledege village - Dubai

N/A

Training/Course Details

Money Laundry

Mar 2007

Egyptian banking institute

N/A

Training/Course Details

Problem solving and decision making

Jan 2016

Abami

N/A

This profile is fresh!
Last update 22 days ago.

Jobseeker photo

Profile Skills and Keywords

- Advanced Technical Analysis Class At Alexandria University Under CASE Borsa Step X Step program.- Customer Service And Time Management- Fundamental And Technical Analysis Class At Alexandria University Under CASE Borsa Step X Step program.AccountingAdaptiveAdvanced MS ExcelArabicBankingBusiness AdministrationBusiness WritingCompensation And BenefitsCustomer Service ExcellenceDetails-orientedDetection Of Frogery And FalsificationERPEmployee RelationsEnglishFCE - British CouncilFinanceFlexibleFood And Beverage ProductionHR Executive ( Recruitment And Employee Services)HR Supervisor( Employee Relations & Onboarding)Hard WorkerHuman ResourcesInformation Technology ServicesInsuranceLetters Of Credit And Letter Of GuaranteeLogistics And Supply ChainMS OfficeMS Office + VisioMoney LaundryOperations SpecialistPMP Preparation CoursePersistentPrinciples Of BankingProblem Solving And Decision MakingRecruitmentSAPSenior FinanceExecutiveTeam PlayerTranieeTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

SAP

SAP

: Advanced

: High

:

1-3 years

ERP

ERP

: Advanced

: High

:

3-5 years

MS office

MS office

: Advanced

: Medium

:

More than 7 years

Fields of Expertise

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

5-7 years

Employee relations

Employee relations

: Advanced

: Extreme - I love it!

:

3-5 years

Recruitment

Recruitment

: Advanced

: Extreme - I love it!

:

3-5 years

Banking

Banking

: Intermediate

: Extreme - I love it!

:

1-3 years

Compensation and benefits

Compensation and benefits

: Intermediate

: Medium

:

1-3 years

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Persistent, Team Player

Like Heba Tallah`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Heba 's full profile and find more great talent and professionals to join your team.