Basic Info

Heba Tallah Nawar

8 years

Dubai, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Senior HR Executive at Dubai Tourism and Commerce Marketing ( DTCM)

Experience Details

Senior HR Executive

Human Resources

Experienced (Non-Manager)

Policies and Procedures:
•Handle, set and review HR procedures, processes and policies under the supervision of DHR and in cooperation with HR heads of sections.

Performance Management:
•Assist DHR to set new KPIs for the HR department.
•Manage the HR department performance contract.
•Manage performance management cycle including the planning stage and setting smart objectives for all employees, mid cycle review and end of year appraisal against pre-set objectives.

Administrative tasks:
•Conduct and prepare researches, reports, analyzes, and/or completes information as required for the HR studies and programs
•Drafts and proof reading of HR agreements, contracts, SLAs and related correspondences with external and internal partners
•Follow up the implementation of HR annual business plan, objectives and policies and ensures that HR practices are in compliance with DTCM rules and regulations in coordination with HR section heads
•Coordinates information related to projects, meetings and working activities with external and internal partners.
•Provides administrative support in the preparation of correspondences, reports, schedules, confidential materials and various employee issues.
•Translation of HR related circulars, decrees, administrative orders and any other required documents when needed
•Performs other related duties that may be assigned by Director ,HR

Employees Relations:
•Handle and Manage all employee services activities such as pensions for UAE nationals, all kinds of certificates, insurance enrollment and claims.
•Handle employees grievances.
•Guide employees for their inquiries.
•Maintains and scheduling events related to HR department.
•Designed and implemented new employees engagement toolkit that consists of several engagement initiatives as management by walking around, staff monthly lunch, annual gathering, on spot recognition.
•Designed and implemented new off boarding process.

Recruitment:
•Support the recruitment process in cooperation with the Recruitment and Selection Section
•Managing end to end onboarding.
•Designed and implemented new on boarding process.
Operations:
•Update employees data to the GRP system (oracle based).
•Managing End to End off boarding process including but not limited to clearance forms, visa cancellation, End of service.
•Responsible for all HR communications to all staff
•Keeping and Maintain all related documents for work related offense committee.


Company Details

Dubai Tourism and Commerce Marketing ( DTCM)

Dubai, United Arab Emirates

501-1000 employees

Government

www.visitdubai.ae

Apr 2015 to present (1 year 8 months)
HR Supervisor( Employee Relations & Onboarding) at Dubai Refreshments - Pepsi Cola

Experience Details

HR Supervisor( Employee Relations & Onboarding)

Human Resources

Experienced (Non-Manager)

•Performing and supervising the Employee Relation activities in processing of HR transactions and providing HR services to all employees.
•Ensuring correct information entries into HRMS.
•Sending bi-monthly Circulations as a tool for communication between HR and departments.
•Examining, investigating and providing advice & recommendations on Grievance and Disciplinary cases.
•Handling the onboarding process for all new joiners including all its formalities ( tickets and hotel booking arrangements, inductions, assimilation plans, medical tests and emirates ID for visas processing … etc)
•Handling employees insurance claims with the insurance company.
•Liaising with the Driving institution for new employees enrollment and follow up with the attendance and passing for their driving Licenses.
•Submitting the necessary online forms for visa and labor card approvals (new and renewal).
•Typing of all HR communication letters and correspondences.
•Administrative work as instructed by HR director.
•Facilitating the transition of employees in leaving the company and their cancellation.
•Temporarily handled HR Diaries and meeting agenda.
•Supervising PRO day to day activities to ensure meeting deadlines for visas and labor contracts processing ( new and renewal).

•Documentation Control
Designed, Implemented and Managed the Archiving System & Document Control project, where 1200 personnel file where updated to comply with company policies and ministry to law regulations.


Company Details

Dubai Refreshments - Pepsi Cola

Dubai, United Arab Emirates

N/A

Food and Beverage Production

www.pepsidrc.com

Jul 2010 to Apr 2015 (4 years 9 months)
HR Executive ( Recruitment and Employee Services) at Business Solutions FZE

Experience Details

HR Executive ( Recruitment and Employee Services)

Human Resources

Experienced (Non-Manager)

•Job analysis, preparing job description and specification
Personnel orientations.
•Managing the Recruitment of employees, by publishing advertisements & head hunting through search engines of the recruiting consultancies and agencies.
•Receiving and categorizing resumes into their respective disciplines.
•Preliminary and final short-listing of CVs for candidates in all varied disciplines.
•Scheduling tests and interviews for candidates.
•Maintaining candidate databases.
•Compiling salary quotations for the prospective / selected candidates.
•Coordinating with candidates, in person or by telephone, scheduling telephonic and personal interviews for local and overseas short-listed candidates.
• Preparing Announcement for new joiners
•Liaising with onboarding business drivers for new joiners’ requirements.
•Sending introduction email for the new joiners to all departments.
•Handle the employee problems / requests on a daily basis in line with HR Manager.
•Liaise with HR Manager and other departments to provide solutions.
•Facilitate the medical insurance claims and raise all issues to the HR Manager.
•Facilitate the transition of employees leaving the company (conduct exit interviews) and ensure the exit checklist is complete.
•Ensure that all records are accurate and kept properly.


Company Details

Business Solutions FZE

Dubai, United Arab Emirates

51-100 employees

Logistics and Supply Chain

N/A

Sep 2008 to Jul 2010 (1 year 10 months)
HR operations Specialist at Export Development Bank of Egypt (EDBE)

Experience Details

HR operations Specialist

Banking

Entry Level

•Coordinate with different sources to attract most suitable candidates as per the jobs requirements.
•Perform searches for qualified candidates according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals
•Coordinate interviews and communicate to selected interviewees.
•Coordinate and liaise with applicants regarding assessment centers, psychometric testing etc
•Conduct the interviews as per the requirements
•Maintain accurate and updated all personnel records in relation to all areas for HRMS, including attendance, overtime, promotions, upgrades.
•Make the change of information, late attendance, and the monthly attendance for payroll closing, recording and processing data pertaining to payroll for resignation of employees.
•Handle the overtime and the closing activities with the payroll
•Correct the scan mistakes before the closing.
•Manage the issuing of the EDBE ID Cards with pictures
•Manage the personnel archive files
•Update the organizational charts in the system with the job titles, grade updates and the corrections
•Audit the data status.
•Prepare the related HRMS reports and report to HR Manager.
•Complete and follow-up all formalities and necessary documentation between new joiners and update the system/reports accordingly, as per the recruitment plan.
•Investigate and provide feedback to the HR Manager on all disciplinary related issues of EDBE employees.
•Ensure the joining checklist is completed.
•Ensure the new employee’s file open and receive all documents from the applicants (passport copies, certificates, other documents etc)
•Ensure that new joiners are timely encoded in the bank system and new bank staff accounts are opened for them.
•Prepare offer letters and contracts in alignment with Employee Services Manager
•Maintain timely payments to the recruitment agencies
•Prepare ad hoc reports and letters whenever needed
•Undertake ad hoc projects under the direction of the HR Manager
•Complete the enrollment and resignation of employees from the EDBE Social insurance scheme.


Company Details

Export Development Bank of Egypt (EDBE)

Alexandria, Egypt

501-1000 employees

Banking

www.edbe.com

Sep 2006 to Aug 2008 (1 year 11 months)
Traniee (intern) at Commercial international Bank (CIB)

Experience Details

Traniee (intern)

Banking

Student

Summer internship Program at the Commercial International Bank (CIB) Bibliotheca branch – Customer Service department.


Company Details

Commercial international Bank (CIB)

Alexandria, Egypt

501-1000 employees

Banking

N/A

Jun 2005 to Aug 2005 (2 months)
Traniee (intern) at Alexandria Bank

Experience Details

Traniee (intern)

Banking

Student

Summer internship Program


Company Details

Alexandria Bank

Alexandria, Egypt

501-1000 employees

Banking

N/A

Aug 2004 to Sep 2004 (1 month)

Achievements


- Restructured the documentation control system for Dubai refreshments (Pepsi) - Assisted in Drafting the HR policy for Dubai refreshments (30%) and for Dubai tourism (70%). - Initiated and managed employees engagement initiatives. - super user during SAP implementation project at Dubai refreshments. - Employee of the month on 2011, 2013, 2014 at Dubai refreshments Employee of the year on 2009 at Business Solutions

Education

Bsc in Business Administration

Education Details

Bsc

Business Administration

Faculty of Commerce, Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce, Alexandria University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Nasr Girls College

Egypt

2002

A / Excellent / 85 -100%

N/A

El Nasr Girls College
2002

Certifications

Certificate details

FCE - British Council

Dec 2001

N/A

N/A

N/A

British Council

N/A

Certificate details

- Fundamental and technical analysis class at Alexandria University under CASE “Borsa step X step “program.

Sep 2006

N/A

N/A

N/A

Alexandria university

N/A

Certificate details

- Advanced technical analysis class at Alexandria University under CASE “Borsa step X step “program.

Sep 2006

N/A

N/A

N/A

N/A

Certificate details

PMP Preparation course

Jun 2010

N/A

N/A

N/A

Sites Power - Dubai

N/A

Training and Courses

Training/Course Details

- Customer service and time management

Sep 2012

DRC

N/A

Training/Course Details

Customer service Excellence

Jul 2008

Egyptian banking institute

N/A

Training/Course Details

Detection of Frogery and falsification

May 2007

Egyptian banking institute

N/A

Training/Course Details

Principles of Banking

Jul 2006

Egyptian banking institute

N/A

Training/Course Details

Letters of credit and letter of Guarantee

Jun 2007

Egyptian banking institute

N/A

Training/Course Details

Business Writing

Sep 2013

Knowledge Village - Dubai

N/A

Training/Course Details

Advanced MS Excel

Jul 2013

Knowledege village - Dubai

N/A

Training/Course Details

MS office + visio

Jun 2012

Knowledege village - Dubai

N/A

Training/Course Details

Money Laundry

Mar 2007

Egyptian banking institute

N/A

Training/Course Details

Problem solving and decision making

Jan 2016

Abami

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

- Advanced Technical Analysis Class At Alexandria University Under CASE Borsa Step X Step program.- Customer Service And Time Management- Fundamental And Technical Analysis Class At Alexandria University Under CASE Borsa Step X Step program.AdaptiveAdvanced MS ExcelArabicBankingBusiness AdministrationBusiness WritingCompensation And BenefitsCustomer Service ExcellenceDetails-orientedDetection Of Frogery And FalsificationERPEmployee RelationsEnglishFCE - British CouncilFlexibleFood And Beverage ProductionGovernmentHR Executive ( Recruitment And Employee Services)HR Operations SpecialistHR Supervisor( Employee Relations & Onboarding)Hard WorkerHuman ResourcesLetters Of Credit And Letter Of GuaranteeLogistics And Supply ChainMS OfficeMS Office + VisioMoney LaundryPMP Preparation CoursePersistentPrinciples Of BankingProblem Solving And Decision MakingRecruitmentSAPSenior HR ExecutiveT24Team PlayerTranieeTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

SAP

SAP

: Advanced

: High

:

1-3 years

ERP

ERP

: Advanced

: High

:

3-5 years

MS office

MS office

: Advanced

: Medium

:

More than 7 years

T24

T24

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

5-7 years

Employee relations

Employee relations

: Advanced

: Extreme - I love it!

:

3-5 years

Recruitment

Recruitment

: Advanced

: Extreme - I love it!

:

3-5 years

Banking

Banking

: Intermediate

: Extreme - I love it!

:

1-3 years

Compensation and benefits

Compensation and benefits

: Intermediate

: Medium

:

1-3 years

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Persistent, Team Player

Online Presence

ae.linkedin.com/pub/heba-nawar/51/785/7b1/

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