Basic Info

Walid Helmy

2 years

Cairo, Egypt

Bachelor's Degree

Student

Work Experience

Team Leader at ECCO

Experience Details

Team Leader

Customer Service/Support

Student

(EXPERIENCE )

• I worked Witter In Marriott hotel.
• I worked Admin In Big Page On FB Talking About Hard Rock Music
• I worked Owner Social Media In (جريدة الوطن العربى )
• I worked Agent Customer Service In ECCO Outsourcing (Project: Vodafone EG 888 ) for 8 Month.
• I worked Technical Support In ECCO Outsourcing
(Project: Vodafone EG 888) for 4 Month.
• I worked Escalation Team In ECCO Outsourcing
(Project: Vodafone EG 888) for 5 Month.
• I worked NPS Team (Customer Satisfaction) In ECCO Outsourcing
(Project: Vodafone EG 888) for 8 Month .
• I worked Team Leader in ECCO Outsourcing (Project: Vodafone EG 888) for year and 6 Months .

______TECHNICAL & Personal SKILLS____________

• All Windows Applications.
• Microsoft Office.
• Software Installation.
• All Internet Browsing
• Photoshop.
• Backing Music.
• Have Accounts In All Applications Social Media .


Company Details

ECCO

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2014 to present (3 years 8 months)
Team Leader at ECCO

Experience Details

Team Leader

Customer Service/Support

Entry Level

kindly check my C.V or contact with me and its my pleasure


Company Details

ECCO (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

www.Eccooutsourcing.com

Feb 2014 to Jun 2017 (3 years 4 months)

Education

Ain Shams University in faculty of commerce

Education Details

Ain Shams University

faculty of commerce

Ain Shams University, Egypt

Not specified

still studying

still studying

Ain Shams University
2014 - 2017
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nasr city

Egypt

2014

A / Excellent / 85 -100%

N/A

Nasr city
2014

Training and Courses

Training/Course Details

english / soft skills

Dec 2016

cairo University

kindly check my C.V or contact with me and its my pleasure

This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicC.vCall CenterCommunicatorConsumer ServicesCustomer ServiceECCOEnglishEnglish / Soft SkillsFaculty Of CommerceHard WorkerInternetLeaderLearnMicrosoft OfficeMotivationOrganizerProblem SolverSalesSoftwareSupportTeam LeaderTeam Leader JobTeam WorkWork

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Software

Software

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Expert

: Extreme - I love it!

:

Less than 1 year

Call Center

Call Center

: Expert

: Extreme - I love it!

:

Less than 1 year

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

c.v

c.v

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Communicator, Hard worker, Organizer, Problem Solver

Online Presence

https://www.linkedin.com/in/walid-helmy-717442146/https://www.facebook.com/iam.dida.58didathrasher010@gmail.com

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