Basic Info

Mona Moustafa

10 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Office Manager at Orchtech

Experience Details

Office Manager

Administration, Human Resources

Experienced (Non-Manager)

-Responsible for all office management functions.
-Preparing time sheets
-Design filing systems
-Assist the management in completing and following through on administrative problems and actions after a decision.
-Assist in the formulation, establishment and execution of administrative policies and procedures
-Implement improvement in methods, systems and organization of administrative and other services
-Maintain an inventory of office supplies and equipment
-Process bills for payment
-Responsible for directing employees and seeing that their jobs are done efficiently.
-Responsible for the hiring process and make interviews.
-Responsible for reporting to higher management and acting as liaison between administrative support and the senior management
-Reporting the progress made by the departments in meeting company goals.
-Meet demands from top management to make the administrative support operations of their departments run smoothly.
-Responsible of all data that must be updated over the company website.
-Using many software to mange the work in the company.


Company Details

Orchtech

Giza, Egypt

11-50 employees

Computer Software, Information Technology Services

www.Orchtech.com

Jul 2016 to present (5 months)
Executive Assistant & Document Controller at EHAF Consulting Engineers

Experience Details

Executive Assistant & Document Controller

Administration

Experienced (Non-Manager)

• Managing the day-to-day operations of the office.
• Organizing and maintaining files and records.
• Planning and scheduling meetings and appointments.
• Preparing and editing correspondence, reports, and presentations.
• Screen telephone calls before transferring.
• Meet and greet clients and visitors.
• Keep a strict record of all the projects’ documents
• File all the documents in an easy way to maintain easy follow up of the pending documents.
• Implement filing system soft and had copies of all the documents with an electronic log for documents’ tracking.


Company Details

EHAF Consulting Engineers

Mohandessin, Egypt

More than 1000 employees

Engineering Services

www.ehaf.com

Jun 2015 to Jul 2016 (1 year 1 month)
Office Manager at Ascend Institute

Experience Details

Office Manager

Administration

Manager

 coordinate office staff activities to ensure maximum efficiency
 evaluate and manage staff performance
 design and implement filing systems
 ensure filing systems are maintained and current
 ensure security and confidentiality of data
 design and implement office policies and procedures
 ensure office policies and procedures are being adhered to
 analyse and monitor internal processes
 implement procedural and policy changes to improve operational efficiency
 prepare operational reports and schedules to ensure efficiency
 monitor and maintain office supplies inventory
 review and approve office supply acquisitions
 maintain a safe and secure working environment
 handle customer inquiries and complaints
 manage internal staff relations


Company Details

Ascend Institute (multinational)

Dokki, Egypt

11-50 employees

Education, Business Services - Other, Training and Coaching

www.ascendinstitute.co.uk

Dec 2011 to Apr 2015 (3 years 4 months)
Secretary and Tour Operator at Detours Travel

Experience Details

Secretary and Tour Operator

Administration

Experienced (Non-Manager)

• Arranging flights, insurance and accommodation
• Using a booking system to secure holidays
• Collecting and processing payments
• Advising clients on travel arrangements, e.g. visas and passports
• Sending out tickets to clients
• Keeping clients up to date with any changes
• Dealing with complaints or refunds


Company Details

Detours Travel

Mohandeseen, Egypt

11-50 employees

Travel and Tourism

N/A

Sep 2008 to Apr 2011 (2 years 7 months)
Volunteer Service Representative at Resala Charity association

Experience Details

Volunteer Service Representative

Administration, Customer Service/Support

Entry Level

Make a simple presentation about all the activities in Resala, so the volunteers can decide which activity will fit their time and skills.
Answer any query or question and solve any problem that may prevent them of continuing their volunteering work in Resala.
Do Monthly reports about all the management work and achievements with both volunteers and activities through the month.


Company Details

Resala Charity association

Mohandeseen, Egypt

501-1000 employees

Non-Profit Organizations

http://www.resala.org/

May 2006 to Jul 2008 (2 years 2 months)

Education

Al-Alsun Faculty - Bachelor's Degree in German Language

Education Details

Al-Alsun Faculty - Bachelor's Degree

German Language, Spanish Language

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Gamal Abdel Nasser secondary school

Egypt

2000

A / Excellent / 85 -100%

N/A

Gamal Abdel Nasser secondary school
2000

Training and Courses

Training/Course Details

Basic Business Skills Acquisition(BBSA)

Apr 2006

Future Generation Foundation

 Developed language and computer skills  Enhanced presentation and project development skills  Acquired basic business skills including: marketing, sales, banking, accounting, business, correspondence and report writing

Training/Course Details

Human Resources Management Diploma

May 2014

CTC Academy

Fields of study: -Strategic H.R. Planning. -Job analysis and job description. -Recruitment and Selection. -Training and Development. -Compensation and benefits. -Labor law. Development gained: -Increasing professional Confidence. -Providing the HR professional and practical core knowledge.

Training/Course Details

World Class Customers Service (Dale Carnegie)

Oct 2008

Future Generation Foundation

N/A

Training/Course Details

Professional Office Manager Certificate

Apr 2016

Egyptian Banking Institute

N/A

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationArabicAscend InstituteBasic Business Skills Acquisition(BBSA)Business EnglishBusiness Services - OtherComputer SoftwareCooking New RecipeCustomer ServiceDealing With Smart PeopleEducationEngineering ServicesEnglishExecutive Assistant & Document ControllerExploring New Places Some TimesFriendly AtmosphereGermanGerman LanguageGoing To Movies SometimesHandles StressHuman ResourcesHuman Resources ManagementHuman Resources Management DiplomaInformation Technology ServicesInitiativeInteractiveInternetLearning New Fun StuffMaking SoapMicrosoft OfficeNon-Profit OrganizationsOffice ManagementOffice ManagerOperations ManagementOrganizational SkillsOrganizerPersistentPlaying With My NephewProfessional Office Manager CertificateREADINGSecretary And Tour OperatorShoppingSocial MediaSpanish LanguageSupportTraining And CoachingTravel And TourismVolunteer Service RepresentativeWalkingWatching Cooking ChannelsWorld Class Customers Service (Dale Carnegie)

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

Social Media

Social Media

: Intermediate

: High

:

3-5 years

Fields of Expertise

Office Management

Office Management

: Advanced

: Extreme - I love it!

:

3-5 years

Organizational Skills

Organizational Skills

: Advanced

: Extreme - I love it!

:

More than 7 years

Business English

Business English

: Advanced

: Extreme - I love it!

:

More than 7 years

Operations Management

Operations Management

: Intermediate

: High

:

Less than 1 year

Human Resources Management

Human Resources Management

: Intermediate

: High

:

Less than 1 year

Key Skills

Initiative, Organizer, Persistent, Handles Stress, Interactive

Online Presence

http://www.linkedin.com/profile/view?id=338473912&trk=nav_responsive_tab_profile

Like Mona`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mona's full profile and find more great talent and professionals to join your team.