Sarah Muhammad Sarhan

Web Content EditorFull Time

• Job Details:•Producing new content and writing it in an interesting and appealing manner. •Making sure site content is kept up to date •Developing new content and editorial guidelines •Training new staff on how to produce and edit content. •Communicating with different parties internal & external.

Technical SupportFull Time

• Job Details:•Provide technical support and assistance over the phone for IPhone and blackberry users •Providing continuous evaluation of processes and procedures. •Co-coordinating between departments in order to solve the customers Following up with customer in order to be updated by the resolution of their problems •Dealing with customer complaints, queries and request of information.