Basic Info

Alfred Azer

7 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales Analyst at Lorenz Snack – World Egypt

Experience Details

Sales Analyst

Sales/Retail

Experienced (Non-Manager)

• Maintains database by entering new and updated customer and account information.
• Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
• Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Maintains data entry requirements by following data program techniques and procedures.
• Verifies entered customer and account data.
• Tests customer and account system changes and upgrades by inputting new data; reviewing output.
• Secures information by completing data base backups.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.


Company Details

Lorenz Snack – World Egypt

Alexandria, Egypt

101-500 employees

Food and Beverage Production

N/A

Dec 2014 to present (2 years)
Sales Associate, Rent a Car Division at Alsayer Group -Toyota / Lexus franchise in Kuwait

Experience Details

Sales Associate, Rent a Car Division

Customer Service/Support, Logistics/Supply Chain, Sales/Retail

Manager

• Out door canvassing and prospecting of customers.
• Preparation and submission of quotations to prospects.
• Presentation of Car Rental & Leasing package to prospects.
• Keep up to date records of all customers and prospects.
• Ensure that rates offered are in line with RAC sales policy.
• Ensure customers selected are in line with customer qualifying policy.
• Beware of black listed customers and companies and inform sales team.
• Beware of specifications, availability of models with group Sales.
• Ensure that Lease Agreements are stamped and signed prior to the delivery of the vehicles.
• Prepare Daily Call Sheets and monthly sales details.
• Co-ordinate with Counter Agents and Sales to achieve maximum market share.
• Co-ordinate with Fleet Controller to enhance the smooth delivery of vehicles to the customers.
• Follow up outstanding payments pertaining to any customer for an amicable settlement.
• Ensure that necessary deposits/ bank guarantees are received from the customer prior to the delivery of the vehicles.


Company Details

Alsayer Group -Toyota / Lexus franchise in Kuwait

Kuwait City, Kuwait

501-1000 employees

Automotive

N/A

Jun 2014 to Oct 2014 (4 months)
Asst. Operation Manager at Aldabbous Int. for Transportation

Experience Details

Asst. Operation Manager

Customer Service/Support, Logistics/Supply Chain

Manager

• Supervise all activities relating to daily services and repairs of vehicles.
• Ensure a proper updating of vehicle history record on services and repairs.
• Responsible of spare parts ordering and ensure availability of spare parts on stock.
• Process car rental paperwork and collect money from clients, agents.
• Responsible for ensure the cars are clean, full of gas and ready for the next client.
• Identify needs of customers and provide information on the requested vehicle.
• Explain the conditions of rental or lease.
• Checking mileage and damage inspection when vehicles are returned.
• Hand over appropriate documents and deliver vehicle to the customer.
• Follow up with the customer to ensure timely first service.
• Issue insurance accident claims and ensure receive of parts and company charges.
• Greeting clients as they arrive, answering the telephone, handling client questions or complaints and working to resolve overdue car rentals.


Company Details

Aldabbous Int. for Transportation

fahaheel, Kuwait

51-100 employees

Automotive

N/A

Sep 2009 to May 2014 (4 years 8 months)
Front Office Shift Leader at Sonesta St. George Hotel Luxor

Experience Details

Front Office Shift Leader

Customer Service/Support, Tourism/Travel

Entry Level

• Handle guest check-ins & Out efficiently and in a professional manner.
• Welcome arriving guests and be able to explain and promote the hotel services.
• To practice gracious hospitality and promote goodwill by being friendly, courteous and helpful to guests, managers.
• Work flexible hours on a shift basis, including night shift, in accordance with the schedule.
• Due to the nature of our business, understand that work schedules and demands of the position may vary from time to time
• Have knowledge of hotel rates, packages, discounts and vouchers.
• Have knowledge of room types and locations within the hotel.
• Complete all the duties on the reception/cashier check list


Company Details

Sonesta St. George Hotel Luxor

luxor, Egypt

101-500 employees

Hospitality/Hotels

N/A

Jul 2007 to Aug 2009 (2 years 1 month)

Achievements


Achieve the monthly target by helping the sales team .
Finished the routes for 10 sales team.



My project at Aldabbous was to convoy around 1000 vehicle form our site on Iraq to Kuwait during one month, this project make escort around 500 truck & car carrier to carry the trucks.
start new leasing contact with aldabbous which mean to deliver around 650 vehicle to the customers during 2 month's, and make sure to make spare key , tag , seat covers and tenting for each car before delivery.





Learned how to deal with diff. nationalists and diff. cultures.
Learned to be more flexible able to work under pressure and trough holidays and weekends.
Learned how to work with team work and individually.


Education

Bachelor's Degree in Hotels & Tourism Managemnet

Education Details

Bachelor's Degree

Hotels & Tourism Managemnet

Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Alexandria University
2003 - 2007

Certifications

ICDL
Jul 2007

Certificate details

ICDL

Jul 2007

N/A

N/A

N/A

N/A

Certificate details

Logistics , International Shipping & Trade

Feb 2016

N/A

N/A

N/A

CBS

N/A

Certificate details

International Logistics & Supply Chain Specialist

Dec 2015

N/A

N/A

N/A

WOTI

Basics of logistics & Supply chain management , main knowledge to logistics definitions , keys , inventory management , procurement and purchasing.

Training and Courses

Training/Course Details

Logistics & Transportation Management

Dec 2015

WOTI

N/A

Training/Course Details

Apics CPIM Traning course

Apr 2016

HOMIC

Trained for Apics CPIM content , to pass the international exam

Training/Course Details

English Level 6

May 2016

American Culture Association

Improve general English level , Continuing to the next level

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveApics CPIM Traning CourseArabicAsst. Operation ManagerAutomotiveBusiness DevelopmentCustomer ServiceEnglishEnglish Level 6FedelioFlexibleFood And Beverage ProductionFront Office Shift LeaderHospitalityHotelsHotels & Tourism ManagemnetICDLIdentify New CulturesInternational Logistics & Supply Chain SpecialistLeaderLearning New TopicsLogistices & TransportaionLogisticsLogistics & Transportation ManagementLogistics , International Shipping & TradeMicrosoft OfficeOraclePresenterReadingRetailSalesSales AnalystSales Associate, Rent A Car DivisionSap Auto ManagementSupportSupportiveTeam PlayerTourismTransportationTravailingTravelWatching Movies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Advanced

Tools and Technologies

fedelio

fedelio

: Expert

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Expert

: High

:

5-7 years

Sap Auto Management

Sap Auto Management

: Expert

: Extreme - I love it!

:

Less than 1 year

Customer Service

Customer Service

: Expert

: High

:

3-5 years

Oracle

Oracle

: Advanced

: High

:

1-3 years

Fields of Expertise

Sales analyst

Sales analyst

: Expert

: Medium

:

1-3 years

AutoMotive

AutoMotive

: Advanced

: Extreme - I love it!

:

3-5 years

Tourism

Tourism

: Intermediate

: Medium

:

1-3 years

Logistices & Transportaion

Logistices & Transportaion

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Presenter, Flexible / Adaptive, Team Player, Supportive

Online Presence

https://kw.linkedin.com/in/alfred-azer-59529b97https://www.facebook.com/alfred.azer.5

Like Alfred`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Alfred's full profile and find more great talent and professionals to join your team.