Basic Info

Michael Anis

7 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Branch supervisor at Asia Tours & Travel Qatar

Experience Details

Branch supervisor

Tourism/Travel

Manager

 Managing the Sales Team.
 Conducting regular meetings to determine the team’s needs
 Providing sales training to ensure growth of every individual in the team.
 Making sure monthly & yearly targets are achieved.
 Overseeing the daily processes .
 Strategy planning considering the peak & lean season sales.
 Handling customer queries/complaints and retention of clients.
 Exploring new opportunities


Company Details

Asia Tours & Travel Qatar

Doha, Qatar

11-50 employees

Travel and Tourism

http://asiatravelqatar.com/

Sep 2013 to present (3 years 11 months)
Senior Business travel inside British petroleum Implant at Carlson Wagonlit Egypt

Experience Details

Senior Business travel inside British petroleum Implant

Tourism/Travel

Experienced (Non-Manager)

Handle all business travel arrangements for all BP employees Globally for hotels accommodation, Air flights, and transportation worldwide…etc.


Company Details

Carlson Wagonlit Egypt (multinational)

Cairo, Egypt

51-100 employees

Travel and Tourism

https://www.carlsonwagonlit.com/content/cwt/fr/en/global-location/emea/egypt.html

Sep 2012 to Sep 2013 (1 year)
Travel Counsultant at Thomas Cook Egypt

Experience Details

Travel Counsultant

Tourism/Travel

Entry Level

Handle international and domestic packages for an individual customers who may request travel plan such as Tickets, Accommodation, Visa, Transfers and Sightseeing worldwide for different kind of customers Families, Honeymooners and youth.
My working as travel counselor during the working hours was besides my emergency handling for our corporate accounts that need support during 24Hours. My mainly tasks are receiving our corporate accounts needs in case of emergency cases may facing them at Hotels, Airports while my branch is emergency branch for all Thomas Cook branches.


Company Details

Thomas Cook Egypt (multinational)

Cairo, Egypt

101-500 employees

Travel and Tourism

http://www.travelchoiceegypt.com/

Aug 2010 to Sep 2012 (2 years 1 month)

Education

BS in Faculty of Tourism & Hotels management

Education Details

BS

Faculty of Tourism & Hotels management

Helwan University, Egypt

C / Good / 65 - 75%

Touristic Marketing Tourism Studies History Geographic Iata

N/A

Helwan University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

6 October Scondary school

Egypt

2004

A / Excellent / 85 -100%

N/A

6 October Scondary school
2004

Certifications

Certificate details

Beacon Certificate

Apr 2015

100 out of 100

N/A

N/A

Jumeirah Group

Certificate due to course completed for Jumeirah hotels & Resorts educational program.
Signed by
Ms.Alison Broadhead

Certificate details

Code of Conduct

May 2013

100 out of 100

N/A

N/A

Carlson Wagonlit

N/A

Certificate details

Global information Security Acknowledgement

Jun 2013

100 out of 100

N/A

N/A

Carlson Wagonlit

N/A

Training and Courses

Training/Course Details

Customer Service

Oct 2010

Thomas Cook Egypt

N/A

Training/Course Details

Business Writing

Jul 2011

British council in Cairo

N/A

Training/Course Details

Amadeus

Sep 2010

Amadeus Egypt

N/A

Training/Course Details

Customer service, Basic selling skills, Creative thinking, Destination Awareness

Nov 2011

Thomas Cook Egypt

N/A

Training/Course Details

Quality Assurance

May 2013

Carlson Wagonlit Egypt

N/A

Training/Course Details

Leadership Ability

Jan 2013

Carlson Wagonlit Egypt

N/A

Training/Course Details

Variety of destination courses from Austrian National Tourist office and UK Tourist office in Dubai representative and Switzerland tourist office representative in Dubai ..etc.

Apr 2014

Asia Tours & Travel Qatar

N/A

This profile is fresh!
Last update was today

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Profile Skills and Keywords

AIG Travel InsuranceAmadeusAmadeus PlatformArabicBaliBeacon CertificateBranch SupervisorBusiness WritingCarlson Wagonlit EgyptCinemaCode Of ConductCommunicatorCreativeCustomer ServiceCustomer Service, Basic Selling Skills, Creative Thinking, Destination AwarenessDestination Of The World -DOTDubai LinkEnglishFaculty Of Tourism & Hotels ManagementGTAGlobal Information Security AcknowledgementIstanbulLeaderLeadership AbilityMIKI TravelMicrosoft OfficeMusicOcean Dusk UKPlannerQuality AssuranceRoyal Caribbean Cruise LineRoyal Palms UAESalt UKSenior Business Travel Inside British Petroleum ImplantSentosa Island And Kuala LumurSingaporeSupportiveThomas Cook EgyptTourismTravelTravel And TourismTravel CounsultantTravel- Travelled To DubaiUbudVariety Of Destination Courses From Austrian National Tourist Office And UK Tourist Office In Dubai Representative And Switzerland Tourist Office Representative In Dubai ..etc.

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Royal Palms UAE

Royal Palms UAE

: Expert

: Extreme - I love it!

:

3-5 years

Ocean Dusk UK

Ocean Dusk UK

: Expert

: Extreme - I love it!

:

3-5 years

Royal Caribbean Cruise line

Royal Caribbean Cruise line

: Expert

: Extreme - I love it!

:

5-7 years

AIG travel insurance

AIG travel insurance

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Amadeus platform

Amadeus platform

: Expert

: Extreme - I love it!

:

More than 7 years

GTA

GTA

: Expert

: High

:

5-7 years

Destination of the World -DOT

Destination of the World -DOT

: Expert

: Extreme - I love it!

:

5-7 years

MIKI travel

MIKI travel

: Expert

: Extreme - I love it!

:

5-7 years

Salt UK

Salt UK

: Expert

: Extreme - I love it!

:

3-5 years

Dubai Link

Dubai Link

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Planner, Communicator, Creative, Supportive

Online Presence

Michael WadeaMichael Wadea

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