Basic Info

Mohamed Mohamed

4 years

Giza, Mohandseen, Egypt

Bachelor's Degree

Experienced

Work Experience

Property Consultant at Amlak Real Estate Investment and Marketing

Experience Details

Property Consultant

Sales/Retail

Experienced (Non-Manager)

Responsible for informing clients everything related to the history of The Owner Company, Project Components, Residential Facilities, Residential Units and Payment Plans.2. Responsible for monthly target and brokering for more than 30 projects.3. Arrange site visits with the qualified clients and making a presentation of the selected unit and closing the deals then get referrals.4. Developing networks of clients, to increase resale deals and follow my monthly plan.5. Arrange meetings between buyers and sellers when details of transactions need to be negotiated.6. Recording all the process of any deal such as phone calls, site visits, follow up and closing in the CRM system and modify any plan that doesn't achieve the required role.


Company Details

Amlak Real Estate Investment and Marketing

Giza, Egypt

101-500 employees

Real Estate/Property Management

N/A

Sep 2016 to present (3 months)
Consumer Banking Division Officer at Commercial International Bank - CIB -

Experience Details

Consumer Banking Division Officer

Banking

Experienced (Non-Manager)

Main Responsibilities:
1. Responsible for monthly target contain of ticket size amounts, Productivity, Coding companies and Credit card.
2. Making outbound phone calls to offer Different loan programs for the clients as per Bank Policy.
3. Arrange meetings with clients and fill loan application with them and get required documents and get referrals.
4. Knocking in our payroll accounts and making presentations for coding companies.
5. Salvage the rejected files with Loan AFU Department till being booked and Credit Card AFU Department till get approved.
6. Handling the customers of the rejected files that don't meet bank criteria.


Company Details

Commercial International Bank - CIB -

Giza, Egypt

More than 1000 employees

Banking

www.cibeg.com

Mar 2015 to Dec 2015 (9 months)
CS Representative at Mobinil

Experience Details

CS Representative

Customer Service/Support

Experienced (Non-Manager)

1. Answer the calls and respond the Customers Inquires and complaints.
2. Check the daily briefing and explain the new offers for my team.
3. Achieve average handling time, staff, after call working, monitoring & adherence.
4. Commissioning tasks for the new agents and make sessions.
5. Support for assist team in rush hours.
6. Member of Assist on floor and Development team and Tasks team.
7. Make exceptions and arrange one to one meetings and make disputes of monitored calls and inform our team agents with KPI's items during my team leader annual vacation and his days off.


Company Details

Mobinil

Cairo, Egypt

More than 1000 employees

Telecommunications

www.mobinil.com

Mar 2013 to Aug 2014 (1 year 5 months)
Telesales at Pharma Overseas

Experience Details

Telesales

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

Main Responsibilities:
1. Responsible for a monthly target.
2. Calling pharmacies to inform them with available medicines and our bonus packages then record their orders on the system and count the voucher cost then print the orders to the store department to prepare.
3. Handling the customers of rejected returns orders


Company Details

Pharma Overseas (multinational)

Cairo, Egypt

More than 1000 employees

Pharmaceuticals

N/A

Jul 2009 to Mar 2011 (1 year 8 months)

Education

Bachelor's of Commerce in Accounting

Education Details

Bachelor's of Commerce

Accounting

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Military Secondary School

Egypt

2007

A / Excellent / 85 -100%

N/A

Military Secondary School
2007

Certifications

Certificate details

English Language Course

Feb 2011

723 out of 800

N/A

N/A

British Council

N/A

CAEU
Aug 2011

Certificate details

CAEU

Aug 2011

Excellent

N/A

N/A

League of Arab States

Council of Arab Economic Unity

Training and Courses

Training/Course Details

ICDL

Aug 2013

Cairo University

N/A

Training/Course Details

MAEU & CAEU

Apr 2012

Cairo University

Council of Arab Economic Unity CAEU

Training/Course Details

English Language

Feb 2011

British Council

Listening, Reading, Writing and Speaking

Training/Course Details

Anti-Money Laundering

Mar 2015

Commercial International Bank

Anti-Money Laundering Course to avoid fraud cases - CIB -

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdobe PhotoshopAdobe PremiereAnti-Money LaunderingArabicBankingBusiness DevelopmentCAEUCS RepresentativeConsumer Banking Division OfficerCustomer ServiceCustomer Service FieldEnglishEnglish LanguageEnglish Language CourseFrenchGood ListenerGood SpeakerHandles StressHard WorkerICDLInternetMAEU & CAEUMicrosoft OfficeNegotiatorOrganizerPharma OverseasPharmaceuticalsPresenterProfessionalismProperty ConsultantProperty ManagementReal EstateResponsibilityRetailSalesSupportTelecommunicationsTelesales

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Advanced

: Beginner

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Adobe Premiere

Adobe Premiere

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Banking

Banking

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service field

Customer Service field

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Negotiator, Presenter, Organizer, Handles Stress

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