
islam hasan
export specialist
Zaher, Cairo, EgyptWork Experience
Inside Sales ExecutiveFull Time
- Job Details: Job Duties: - Manage the communications with the sales department and customers - Monitoring and evaluate all orders and sales processes. - Communicating with customers, making outbound calls to potential customers and following up on leads. - Coordinates shipping activity with Warehouse and Logistics teams. - Promotes products and does cross-selling and up-selling - Handles claims and take the adequate actions. - Participate in setting sales and production targets with S&OP. - Enters sales-related data into information systems CRM (orders, acknowledgements of receipt, prices, etc.) - Follow up the orders flow and related operations on the operating system CRM.
Logistics ExecutiveFull Time
- Job Details:- Work with internal and external teams to ensure accurate shipping and delivery schedule for existing and upcoming orders. - Responsible for the direct day-to-day operations to ensure achievement of accuracy and timeliness objectives of the department. - Negotiating shipping pricing, driving improvements in supplier performance, and evaluating all viable sources of supply with the goal of minimizing costs and meeting budget constraints. - Work with and monitor the efforts of partners in the supply chain to ensure smooth operations. - Responsible for planning and tracking the shipment of final products according to customer requirements. - Monitor deliveries and ensure customer satisfaction. - Issue and review all the related documents for letter of credit presentation. - Arrange details of shipments and all the related documents with forwarders and carriers a necessary for export.
Export SpecialistFull Time
EduFun (Educational Supplies Company)
May 2017 - Apr 2019 -1 yr, 11 months
Egypt , Cairo
- Job Details:- Account manager for some of the company`s European customers. - Sales Officer for Central & South Africa region. - Manage all the communications with the various departments for all export transactions - Penetrating new markets to find potential clients and convert them into actual customers. - Follow the production process with the Planning and production department. - Issue and review all the related documents for letter of credit presentation. - Arrange details of shipments with forwarders, carriers as necessary for exports. - Dealing with customs agents to ease passage of shipments through customs.
Education
BA in commerce , business
Ain Shams University (ASU)Jan 2006 - Jan 2009 - 3 yr
High School - Thanaweya Amma
el hesaneyaJan 2006
Achievements
As a professional Export Account Manager, I was able to: Reach the annual sales target. Open new markets in Africa and Europe. Take part with R&D department in developing some of existing products and suggest new ones. Represent the companies I was working for in many of international exhibitions. participating and attending the international fairs, hereunder some of fairs i traveled to:- * Inter Build , Jordan * SENEGAL PACKAGING FAIR * Infra Oman , Oman
Languages
English
Advanced
Training & Certifications
Import Course
FTTC·2018export field
ATC ·2015english language
NOT COURSES centre ·2015business finance
YAT·2009business
YAT·2008english language
british council·2005