
Gamal Hassan Farid
Tourism and Hospitality consultant
Alexandria, EgyptWork Experience
Receptionist Full Time
Alex hotel
Dec 2015 - Aug 2016 -8 months
Egypt , Alexandria
- Job Details:1-Receiving and welcoming customers 2-Arrange the reservations 3-Help customers in check in , out of the hotel 4-Operator 5-Financial works 6-Administration works 7-Customer support
Tour LeaderFull Time
- Job Details:More than five years experience in Tourism industry and Customer service field, as a Tour leader responsible for the well being of customers since they arrive until their departure, providing customers with high level of service to achieve their satisfaction, transferring to hotels, accompany in different trips, Handel all kinds of issues. Most recently i have been promoted to work in (MICE (Meetings Incentives Conferences Exhibitions)) where i am responsible for handling all customers requests, address up all issues, providing general necessary information and to make all customers return back their experience using companies service.
Education
BSC in Tourist guidance
Alexandria University (ALEXU)Jan 2006 - Jan 2010 - 4 yr
High School - Thanaweya Amma
Mubarak military schoolJan 2006
Skills
Languages
Russian
FluentEnglish
FluentArabic
Fluent
Training & Certifications
English language
International British institute ·2010ICDL
Ministry of communications ·2010Russian language
Russian Institute ·2010