Basic Info

Mohamed Eissa

Less than 1 year

Cairo, Egypt

Master's Degree

Entry level

Work Experience

Call Center Agent at Convergys

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

I worked as a call center agent for booking.com account.


Company Details

Convergys (multinational)

Giza, Egypt

More than 1000 employees

Consumer Services

booking.com account

Jul 2017 to Oct 2017 (3 months)
Call Center Agent at RAYA

Experience Details

Call Center Agent

Customer Service/Support

Experienced (Non-Manager)

I worked there as a call center agent for Etisalat UAE account.


Company Details

RAYA (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2016 to Jul 2017 (1 year 5 months)
Translator at IEMSA

Experience Details

Translator

Tourism/Travel

Experienced (Non-Manager)

I was an interpreter Turkish for Turkish experts in Egypt.


Company Details

IEMSA (multinational)

Cairo, Egypt

101-500 employees

Engineering Services

N/A

Nov 2015 to Jan 2016 (2 months)
Customer service agent at Mobinil

Experience Details

Customer service agent

Tourism/Travel, Customer Service/Support

Experienced (Non-Manager)

Firstly, I was a customer service representative at Mobinil , so I was responsible of handling customers problems and the assistance and advice to people who buy or use its products or services.
Secondly, I worked as an interpreter Turkish in Engineering construction company in Tenth of Ramadan City.


Company Details

Mobinil

Cairo, Egypt

More than 1000 employees

Consumer Services , Construction - Industrial Facilities and Infrastructure

mobinil

Aug 2015 to Oct 2015 (2 months)

Education

MA in Turkish

Education Details

MA

Turkish, English

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Literature, Grammar, Translation, Poetry

N/A

Ain Shams University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Alahmadiya

Egypt

2010

A / Excellent / 85 -100%

N/A

Alahmadiya
2010

Training and Courses

Training/Course Details

Human Development

Aug 2014

Ain shams University

N/A

Jobseeker photo

Profile Skills and Keywords

Call Center AgentComputerConstruction - Industrial Facilities And InfrastructureConsumer ServicesConvergysCreativeCustomer ServiceCustomer Service AgentEngineering ServicesEnglishFootballHard WorkerHuman DevelopmentIEMSAMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WindowsMicrosoft WordNegotiatorOrganizerPoetryProblem SolverRAYAReadingSuccessSupportTourismTranslationTranslatorTravelTurkish

Self-assesed Skills

Languages

Turkish

Turkish

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Translation

Translation

: Advanced

: High

:

Less than 1 year

Customer Service

Customer Service

: Intermediate

: High

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Creative, Organizer, Problem Solver

Mohamed is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mohamed's full profile and find more great talent and professionals to join your team.