Basic Info

Mona sanad

Less than 1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Service Representative at HSBC Bank

Experience Details

Customer Service Representative

Banking

Entry Level

N/A


Company Details

HSBC Bank (multinational)

Giza, Egypt

More than 1000 employees

Banking

www.HSBC.com.eg

Sep 2016 to present (1 year 4 months)
Customer service Representative at Orange

Experience Details

Customer service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Orange (multinational)

Giza, Egypt

101-500 employees

Consumer Services

www.orange.eg

Dec 2015 to Aug 2016 (8 months)

Education

Bsc in Commerce

Education Details

Bsc

Commerce

Tanta University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Tanta University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

mit haway secondary school

Egypt

2011

A / Excellent / 85 -100%

N/A

mit haway secondary school
2011

Training and Courses

Training/Course Details

Account excel

Sep 2015

eldaryn academy

Making statments and Journal Entry

Jobseeker photo

Profile Skills and Keywords

Account ExcelAccountingAdaptiveBankingCommerceComputerConsumer ServicesCreativeCustomer ServiceCustomer Service RepresentativeCustomer-orientedEnglishFlexibleFootballGermanHSBC BankHard WorkerInternetMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordOrangeSocialSupport

Self-assesed Skills

Languages

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: High

:

Less than 1 year

Computer

Computer

: Intermediate

: Medium

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Accounting

Accounting

: Beginner

: Medium

:

Less than 1 year

Key Skills

Hard worker, Customer-oriented, Creative, Flexible / Adaptive, Social

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