Basic Info

Samar Mostafa

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Specialist at Palm Construction

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

 Personnel:
• Maintaining and updating personnel files
• Developing and updating staff records on HR database.
• Advise and consult with employees regarding personnel questions, policies, regulations, and grievances.
• •Liaise with candidates for the completion of their files.
• Maintains a solid, organized and up-to-date filing system.
• Medical insurance, bank accounts and social insurance for the newly hired employees.
• Proceed in any further assistance required regarding medical approvals or reimbursements
• Follow-up on each employee’s annual leave, sick leave and send them letters containing remaining balances.
 Payroll:
• Responsible for the monthly payroll for the employees and its analysis
• Revising the monthly data received including the basic salary, Pay increases , bonus, overtime calculations, deductions & other allowances.
• Preparing pay slips and sending it to the employees when requested
• Ensures integrity & confidentiality of the payroll system, the attendance system and payroll reports.
 Compensation & Benefits
• Responsible for implementing compensation and benefits programs such as medical insurance and social insurance.
• Responsible for employees’ leaves administration.
 Training & Development
• Communicate with training providers and follow-up on all logistics of different training programs.
• Assist in identifying development areas and set the training needs accordingly.
• Conduct employee orientation programs; introducing personnel, employment benefits such as: medical, compensation benefits, payroll and assisting in filling of enrollment forms.
• Assist in Training Needs Analysis for the whole departments.
 Performance Management System
• Prepare and maintain all forms and procedures in compliance.
• Responsible for communicating the HR policies and procedures to new employees and keep it updated for existing employees.


• Assist in designing, orienting and communicating the whole process of professional development program for the whole departments.
• Maintain confidentially personnel actions, legal actions, termination and non-renewal documents.
• Provide support to supervisors regarding performance management, disciplinary actions, attendance programs and other personnel policy.
• Execute the HR action plan pertaining to its objectives.
• Update Organization charts for the whole departments.
 Assist Admin Department.


Company Details

Palm Construction

Cairo, Egypt

101-500 employees

Construction - Industrial Facilities and Infrastructure

N/A

Oct 2012 to present (4 years 2 months)
HR/ Admin Specialist at IT Land

Experience Details

HR/ Admin Specialist

Human Resources

Entry Level

 HR:
• Issuing contracts employees.
• Developing and updating personnel documentations and records on HR database.
• HR affaires (Control attendance sheets (daily & monthly).
• Advise and consult with employees regarding personnel questions, policies, regulations, and grievances.
• Employees’ leave.
• Interviewing candidates.
• Preparation and processing of files of the employees to register them in the insurance.
• Follow up social insurance matters.
• Using two kind of ERP system for HR.
• Planning, preparation and implementation of some of company annual event.
• Assist in recruitment processes; such as Job Analysis, Job descriptions, CVs search and CVs filtration.
• Screen and classify CVs for easy retrieval as and when needed.
• Coordinate interviews schedule and recruitment events.
 Admin:
• Following up the filling system.
• Manage Admin Department.


Company Details

IT Land

Cairo, Egypt

51-100 employees

Information Technology Services

N/A

Jul 2010 to Sep 2012 (2 years 2 months)
Admin/ HR Specialist at Tawzef

Experience Details

Admin/ HR Specialist

Administration

Entry Level

N/A


Company Details

Tawzef

Cairo, Egypt

11-50 employees

Human Resources

N/A

Apr 2009 to May 2010 (1 year 1 month)
Call Center & Customer Service agent at First Service

Experience Details

Call Center & Customer Service agent

Customer Service/Support

Entry Level

Worked as Call Center & Customer Service agent
•Customer data collection project.
(Contact customers to collect their data such as (full names, addresses & ID numbers).
•Data collection companies project.
(Contact companies to register with Mobinil services in the lines and mobiles)
•Star package project.
•Helping customers depending on the project that we working on.


Company Details

First Service

Cairo, Egypt

101-500 employees

Telecommunications, Outsourcing/Offshoring

N/A

Apr 2008 to Mar 2009 (11 months)

Education

Bachelor's Degree in Management information systems

Education Details

Bachelor's Degree

Management information systems

HighInstitute for Computer Science, Egypt

B / Very Good / 75 - 85%

N/A

•Project's graduation design Database to Concord Hotel •Project's degree “Excellent”

HighInstitute for Computer Science
2002 - 2007

Certifications

English
Mar 2014

Certificate details

English

Mar 2014

N/A

N/A

N/A

AUC

N/A

Certificate details

HR Career Certficate

May 2014

93 out of 100

N/A

N/A

AUC

•Studying HR Career Certificat

Training and Courses

Training/Course Details

British Language

Jun 2001

the British Council

N/A

Training/Course Details

American Language course

Jan 2013

AUC

still studding at their preparatory to take a diploma in Management and Administration Office at AUC”

Training/Course Details

Photoshop & ImageReady

Jun 2007

Armed Force for information system

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Admin/ HR SpecialistAdministrationAmerican Language CourseAnalyticalArabicBritish LanguageCall Center & Customer Service AgentCommunicatorConstruction - Industrial Facilities And InfrastructureCustomer ServiceERPEnglishFrenchHR Career CertficateHR SpecialistHR/ Admin SpecialistHard WorkerHuman ResourcesInformation Technology ServicesMS ExcelMS OutlookMS WordManagement Information SystemsMovie MakerOffshoringOutsourcingPC Software TroubleshootingPhotoshop & Image ReadyPhotoshop & ImageReadyPlannerPowerPointProblem SolverSupportTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

MS Word

MS Word

: Expert

: Extreme - I love it!

:

More than 7 years

PowerPoint

PowerPoint

: Expert

: Extreme - I love it!

:

5-7 years

ERP

ERP

: Advanced

: High

:

3-5 years

MS Outlook

MS Outlook

: Advanced

: Extreme - I love it!

:

3-5 years

MS Excel

MS Excel

: Intermediate

: High

:

More than 7 years

Photoshop & Image Ready

Photoshop & Image Ready

: Intermediate

: Extreme - I love it!

:

3-5 years

PC Software Troubleshooting

PC Software Troubleshooting

: Intermediate

: High

:

5-7 years

Movie Maker

Movie Maker

: Beginner

: Medium

:

Less than 1 year

Key Skills

Analytical, Planner, Communicator, Hard worker, Problem Solver

Online Presence

https://www.linkedin.com/in/samar-wahid-b1239031?trk=nav_responsive_tab_profilehttps://www.facebook.com/sasooh.wahid

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