Rami Wageh

Work Experience

Orkin PFO Facilities

Dec 2012 - Mar 2014 -1 yr, 3 months

Canada , Toronto

Job Details:• Contacted customer and established reason for past due account situation; made arrangements for payments to bring account current and followed up to ensure obligation is satisfied. • Advised debtor with past due accounts of proper payment schedules and the principles of credit and credit standings. • Verified credit information for new accounts & established customer credit limits. • Monitored customer credit worthiness and change status on customer master accordingly. • Utilized available resources and skip tracing techniques to ascertain locations of persons with past due accounts. • Maintained all debtor and client correspondence by documenting call results and performed follow-up as needed. • Arranged for debt repayment and established repayment schedules, based on customers' financial situations. • Generated monthly, quarterly, annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity.

English Learning Centre

May 2012 - Present -13 yrs, 2 months

Egypt , Cairo

Job Details:• Planned, prepared and delivered lessons to a range of classes and age groups. • Set tests, examination papers, and exercises. • Provided appropriate feedback on oral and written work. • Organized social and cultural activities such as sports competitions, school parties, dinners and excursions; • Helped students improve their listening, speaking, reading and writing skills via group sessions. • Maintained discipline in the classroom and created a vibrant teaching atmosphere.

National Bank of Canada

Apr 2010 - Dec 2012 -2 yrs, 8 months

Canada

Job Details:• Provided professional, responsive customer service to clients, assisted clients with their immediate financial needs. • Recommended products and services and shared information with clients to meet their immediate financial need for instance ; opening personal and business banking accounts, loans and Investments. • Provided superior, responsive execution and delivery of tailored client. • Resolved problems at first point of contact in a friendly and helpful manner and referred more complex situations to bank partner as appropriate. • Achieved higher levels of proficiency and effectives in selling the bank products, services and solution to clients.

Four Stary Dairy Limited

Feb 2009 - Mar 2010 -1 yr, 1 month

Canada , Toronto

Job Details:* Managed collection activities such as sending follow-up inquiries, negotiating with past due accounts, keeping track of cash receipts and referring accounts to collection agencies. * Entered credit/debit notes and reconciled customer accounts. * Prepared daily bank deposit and deposited it to the bank. * Complete responsibility of collections of accounts receivable from customers. * Prepared daily reconciliation for sales and accounts receivables. * Ensured daily customer delivery invoices are printed and sorted properly. * Timely collection of receivable: collection calls, sending out past due notices/reminders to customers. * Developed positive working relationships with customers & on-going communication with the Sales Team and Customer Service. * Prepared all documentation (small claims forms, proof of services, back up invoices, correspondence) for filing in small claims court. * Prepared, reviewed and reported on accounts receivable aging reports. * Advised clients of payment alternatives, negotiate payment plans, and address client inquiries

I have exceeded the expectations at my workplace by accomplishing great results.