Ramy Mohamed Elsayed Mohamed

SMEs Credit AnalystFull Time

• Job Details:• Evaluating clients’ credit data and financial statements in order to determine the degree of risk involved in lending money to them • Preparing reports about the degree of risk in lending money to clients • Analyzing client records and using the data to recommend payment plans • Conferring with credit associations and references to exchange credit information on clients • Evaluating the financial status of clients by producing financial ratios through computer programs • Filling out loan applications and including the credit analysis and loan request summaries, then submitting these loan applications to loan committees for their approval • Helping supply chain and sales and marketing departments in managing financial orders to help them control credit exposure, make payments on time, and reduce the risk of customer disputes • Conferring with clients to verify their financial/credit transactions and to resolve their complaints

Retail ExecutiveFull Time

• Job Details:• Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards. • Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties. • Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary. • Research customer questions regarding electronic funds transfers and initiate “Reg E” disputes when appropriate, including the completion of all necessary documents and affidavits. • Process necessary paperwork to rebate customer service charges. • Update the system with messages regarding ATM/debit cards and service charge rebates. • Transfer funds to cover customer overdrafts as directed by bank operations. • Contact customers to notify them that check orders and/or debit cards are ready to pick up at the bank. • Assist the operations processing specialist by verifying the accuracy of document images. • Conduct call-backs to external check printing companies to verify customer information. • Process lockbox payments, including deposit preparation and daily report transmission. • Contact customers to obtain necessary signatures on items with missing or irregular signatures. • Maintain the bank’s files for currency transaction reports, customer safekeeping receipts, loan and trust collateral receipts, commercial resolutions, powers of attorney, court orders, levies, miscellaneous deposit documentation and general correspondence.