MK
Mohamed Kotb
Cybersecurity & Network Security | SOC Analyst | Technical Support
Cairo, EgyptWork Experience
Siamp Egypt
Jul 2024 - Present -1 yr
Egypt
- Job Details:Managing ERP user roles, access control, and daily operations. Supporting internal teams in resolving ERP-related issues and data inconsistencies. Providing basic IT support including system troubleshooting and user account management. Coordinating with departments to ensure smooth system functionality and updates.
Technical Support Representative
Candletech
Jul 2023 - Jul 2024 -1 yr
Egypt
- Job Details:Provided level 1 & 2 technical support to internal staff. Handled Windows troubleshooting, software installation, and user account management via Active Directory. Performed basic network diagnostics and resolved endpoint-level issues. Supported VPN setup and remote access tools.
Feedback Studio
Jul 2022 - Jul 2023 -1 yr
Egypt
- Job Details:Administered ERP system users, roles, and permissions. Performed regular data updates and monitored system functionality. Provided technical support to staff regarding ERP-related issues.
Intelligence Hub
Jul 2021 - Jul 2022 -1 yr
- Job Details:Developed and customized websites for internal and external clients. Assisted in UI fixes and improving page performance. Gained experience in basic SEO implementation and website security plugins.
Education
Bachelor's Degree in Marketing
Science Valley Academy (SVA)Jan 2019 - Jan 2026 - 7 yr
Skills
- Hardware Support
- Active Directory
- Wireshark
- Nmap
- OS Troubleshooting – Windows
- User account management
- Windows Admin Tools
- cisco asa firewall
- Linux (Kali, Parrot)
- IBM Qradar
View More
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
CyberSecurity SOC Analyst Trainee
AMIT Learning·2025Cyber Threat Intelligence 101
ArcX·2024Junior Cybersecurity Analyst
Cisco·2024Cyber Threat Management
Cisco·2024Endpoint Security
Cisco·2024Ethical Hacker
Cisco·2024IBM QRadar SIEM Foundation
IBM·2024Network Defense
Cisco·2024Networking
Cisco·2024