Ramy Edward Amin

Head of Operation and Administrative AffairsFull Time

• Job Details:Directing and supervising the below departments: 1. Fleet Department 2. F&B Department 3. Occupational Safety and Health Administration Department 4. Security Department 5. Industrial Safety Department 6. General Services Department Job Description: • Develop plans and administrative tasks to use the maximum capacity of workforce in order to achieve the best desired results at the most appropriate time with the best cost. • Preparing the annual budget for the administrative affairs expenses • Ensure that all facilities and services for all employees are carried out efficiently and in a timely manner. • Evaluate the Performance of each Department Manager and employees with the overall Department KPI. • Monitor the purchasing orders for all departments. • Managing, following up, reviewing and signing private contracts with external parties according to the company policy. • Motivating and supporting individuals to increase their productivity. • Cooperating with all departments and trying to overcome any obstacles or problems within the limits of functional jurisdiction. • Daily follow-up with department heads, each in his/her field. • Follow up on all administrative expenses and work to find solutions to rationalize the department expenses.

Zone ManagerFull Time

• Job Details:• Hire, manage and develop a team or around 330 employees as sale agents, Gate agents and information agents. • Supervise and performance the teams against organizational, departmental, station and individual objectives • Meet customer experience KPIs in stations and sales KPIs • Provide excellent customer satisfaction by operating services as per Company policy. • Participate into the testing and commissioning of station equipment. Develop and attend tests to ensure station equipment meet customer service requirements • Continuously improve customer service experience through innovative thinking and engaged employees • Promote a positive Safety culture within the workplace and attend any Safety related meetings/briefings as required within the Job role. • Comply with the requirements of the Company Safety Policy and Safety Management System. • In conjunction with the HSE & CSR Manager, ensure that all accidents and ‘near misses‘ are properly recorded, reported and investigated to determine the root causes • Submission of Hazard observations in accordance with Hazard observation reporting guidelines • Ensure that all potential risks that may come from performed activities are identified and mitigated • Cash Handling process and accuracy

General ManagerFull Time

• Job Details:• Partner with the Store Manager and other members of the management team to achieve EBITDA, sales and margin goals. • Control Costs – assist with P&L, budget, inventory, production and Customer Service. • Team Work – bring employees together and motivate them to provide an excellent customer experience. • Ensure policies and procedures are upheld at all times. • Be proactive in reaching our Company goals in sales, service, appearance; while creating a positive, fun and productive working environment. • Drive Sales - identify local opportunities to increase sales and provide excellent Customer service to ensure repeat business.