Charlene Nyarai Mukondo

Customer Service and Sales RepresentativeInternship

• Job Details:• Selling, servicing of existing accounts and prospecting for new account holders. • Maintaining Relationships (Account management). • Scheduling and routing of sales calls. • Determining the frequency of contact with established accounts. • Evaluating tapped and untapped sales potential within the sales territory. • Budgeting and forecasting of the sales territory. • Handle complaints promptly and with concern • Maintain contact with customers. • Recovery of Services due to voluntary, abandonment of service or referred from Credit Control for Non Payment of Account. • Doing reports (i.e. Daily, Weekly, Monthly and Quarter)