Basic Info

Millicent Almazan

12 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

CEO Office – Meetings Coordinator at Saudi-German Hospital

Experience Details

CEO Office – Meetings Coordinator

Administration

Experienced (Non-Manager)

Writes error-free, eloquent emails and letters for various events and announcements.
Updates and maintains phone lists for CEO.
Manages contacts using Outlook to conduct up-to-date database entry, tracks VIP relations and correspondence.
Maintains confidentiality and uses a high degree of discretion.
 Works in a professional and focused manner to schedule internal and external meetings including, but not limited to, subcommittees, project teams, etc.
 Prepares for meetings including ordering lunch, booking conference rooms, setting up projector or video conferencing units.
 Uses Outlook, Word, Excel and PowerPoint to produce materials for internal and external meetings and conferences.
 Takes notes and distributes meeting minutes, agendas and meeting packages.
 Works closely with Greater Portland team to arrange meetings and events as needed.
 Assists with recruitment efforts, new hire orientations, on-boarding and terminations
Acts as a liaison with outsourced IT consultant on all technology-related issues, including rapidly responding to staff problems and network outages
Acts as a liaison with the Board of Directors as needed.
 Sets-up staff meetings, maintains electronic staff calendars and organizes team events.
 Answers and directs calls and emails of the CEO of a general nature.
 Provides timely and proactive management of the organization’s office environment.
 Maintains physical and electronic office filing systems for CEO.
Maintains punctual, regular and predictable attendance.
 Works collaboratively in a team environment with a spirit of cooperation and as a relationship builder.
 Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests, vendors, and coworkers and including the ability to communicate effectively and
remain calm and courteous under pressure.
 Displays engaging interpersonal skills including the ability to think and act strategically, provide sound judgment, and provide a positive and energetic attitude.
 Provides systematic and dependable follow up, as well as a high level of organization and preparedness.
 Maintains workflow under pressure and in a fast-paced, high-profile work environment.
 Respectfully takes direction from CEO.
 Other duties as assigned.


Company Details

Saudi-German Hospital (multinational)

Cairo, Egypt

More than 1000 employees

Healthcare and Medical Services

N/A

Sep 2016 to present (1 year 1 month)
School Administrative/ Principal's Admin Assistant/PR at Noor British International School

Experience Details

School Administrative/ Principal's Admin Assistant/PR

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
• Open, sort, and distribute incoming correspondence, including faxes and email. File and retrieve corporate documents, records, and reports.
• Perform general office duties, Prepare agendas and make arrangements for committee, board, and other meetings.
Responsible for new admissions application, files and records
Attends special events such as school expos, fairs, etc
• Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.

Achievements: Certificate of Appreciation in recognition of support to the
school and staff, June 2014

Certificate of Appreciation for great efforts with the IGCSE
students, September 2014

Certificate of Recognition for a remarkable contribution to the
School and students, Academic Year 2014-2015


Company Details

Noor British International School

Egypt

N/A

Education, Public Relations and Communications

N/A

Nov 2013 to Aug 2016 (2 years 9 months)
English Teacher at Baraem Nursery, Cairo (Montessori Program)

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Preparing lesson plan, visual aids for children.
*Preparing and conducting activities for children to enhance their intellectual and personal skills
*Teaching the children a proper cleanliness.
*Teaching the children how to read and write.
*Evaluating children’s performance through report card by recording and computing grades.


Company Details

Baraem Nursery, Cairo (Montessori Program)

Egypt

N/A

Education

N/A

Mar 2013 to Aug 2013 (5 months)
Personal Assistant to the General Manager at Nour Travel Services – Cairo – NTS

Experience Details

Personal Assistant to the General Manager

Tourism/Travel

Experienced (Non-Manager)

• Make travel arrangements
• Meet with individuals, special interest groups and others on behalf of the manager/owner
• Perform general office duties, Prepare agendas and make arrangements
• Open, sort, and distribute incoming correspondence, including faxes and email. File and retrieve corporate documents, records, and reports.


Company Details

Nour Travel Services – Cairo – NTS

Egypt

N/A

Recruitment and Staffing

N/A

Feb 2012 to Jan 2013 (11 months)
Personal Assistant to the General Manager at Aegis Delta Diligence Management Services (AD&D)

Experience Details

Personal Assistant to the General Manager

Operations/Management

Experienced (Non-Manager)

• Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
• Open, sort, and distribute incoming correspondence, including faxes and email. File and retrieve corporate documents, records, and reports.
• Perform general office duties, Prepare agendas and make arrangements for committee, board, and other meetings.


Company Details

Aegis Delta Diligence Management Services (AD&D)

United Arab Emirates

N/A

Management Consulting

N/A

Nov 2009 to Oct 2011 (1 year 11 months)
Front Desk Representative at Emirates Palace-managed by: Kempinski, Abu Dhabi

Experience Details

Front Desk Representative

Tourism/Travel

Experienced (Non-Manager)

• Using computerized Front Office systems, process accounts from check-in through to check-out, ensuring accurate postings of all incidental charges
• Maintains awareness of guest profile through Opera PMS guest history and updates those accordingly for future reference
• Deals swiftly, efficiently and sensitively to guest complaints and follows through


Company Details

Emirates Palace-managed by: Kempinski, Abu Dhabi (multinational)

United Arab Emirates

N/A

Hospitality/Hotels

N/A

May 2008 to Oct 2009 (1 year 5 months)
Front Desk Receptionist at Al Raha Beach Hotel, Abu Dhabi

Experience Details

Front Desk Receptionist

Customer Service/Support

Experienced (Non-Manager)

• Maintains awareness of guest profile through Opera PMS guest history and updates those accordingly for future reference
• Deals swiftly, efficiently and sensitively to guest complaints and follows through
• Provides helpful, friendly and prompt personalized telephone service to all guests (external and internal)
• Maintains an up to date knowledge of all Front Office equipment and how to use these
process accounts from check-in through to check-out, ensuring accurate postings of all incidental charges


Company Details

Al Raha Beach Hotel, Abu Dhabi

United Arab Emirates

N/A

Hospitality/Hotels

N/A

Sep 2007 to Feb 2008 (5 months)
Front Desk Receptionist at Abu Dhabi International Airport Hotel

Experience Details

Front Desk Receptionist

Customer Service/Support

Experienced (Non-Manager)

• Maintains an up to date knowledge of all Front Office equipment and how to use these
• Actively elicits guest feedback and preferences, regarding hotel services and ensures action is initiated on the same to maximize guest satisfaction
• Adheres to all company and hotel rules & regulations at all times
• Responsible for the flight schedule of the First and Business Class passengers in Gulf Air Lounge (now Etihad Airways Lounge)


Company Details

Abu Dhabi International Airport Hotel

Abu Dhabi, United Arab Emirates

More than 1000 employees

Hospitality/Hotels

N/A

Jul 2004 to May 2007 (2 years 10 months)

Achievements


IELTS Certificate Holder Certificate of Appreciation in recognition of support to the school and staff, June 2014 Certificate of Appreciation for great efforts with the IGCSE students, September 2014 Certificate of Recognition for a remarkable contribution to the School and students, Academic Year 2014-2015 Certificate of Appreciation for a great effort and support during the Arab Women’s Summit, Abu Dhabi UAE

Education

Bachelor of Science in Bachelor of Science in Hotel Management

Education Details

Bachelor of Science

Bachelor of Science in Hotel Management

University of Santo Tomas, Philippines

A / Excellent / 85 -100%

N/A

N/A

University of Santo Tomas
1999 - 2003
High School - Other

High School Details

Other

College of the holy spirit

Philippines

1999

A / Excellent / 85 -100%

N/A

College of the holy spirit
1999

Certifications

Certificate details

IELTS Certificate

Nov 2009

N/A

N/A

09AE007160ALMM110G

N/A

Training and Courses

Training/Course Details

Climbing Service Training

Aug 2006

Abu Dhabi Airport

Training/Course Details

Sales & Marketing

Jun 2002

Hyatt Regency Hotel, PhilippInes

N/A

Training/Course Details

HR2: Trends and Issues” Human Resources Development

Sep 2001

University of Santo Tomas, Philippines

This profile is not updated!
Last update more than 2 months ago.

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Profile Skills and Keywords

AdministrationAdmission Of New Students/applicantsArabicBachelor Of Science In Hotel ManagementCEO Office Meetings CoordinatorClimbing Service TrainingCommunicatorComputerCustomer ServiceCustomer-orientedEducationEmirates Palace-managed By: Kempinski, Abu DhabiEnglishEnglish TeacherExecutorFamily-orientedFoodFood TripFront Desk ReceptionistFront Desk RepresentativeFront OfficeHR2: Trends And Issues Human Resources DevelopmentHealthcare And Medical ServicesHospitalityHotelsHuman Resources DevelopmentIELTS CertificateInternational NewsLeaderManagementManagement ConsultingMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNew IdeasOrganizerPRPersonal Assistant To The General ManagerPoliticsPublic Relations And CommunicationsRecruitment And StaffingSales & MarketingSales And MarketingSaudi-German HospitalSchool Administrative/ Principal's Admin Assistant/PRSpending Time With KidsSupportTeachingTechnologiesTourismTravelTravelingTravelling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Beginner

: Beginner

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

5-7 years

Fields of Expertise

PR

PR

: Expert

: Extreme - I love it!

:

More than 7 years

Front Office

Front Office

: Expert

: Extreme - I love it!

:

More than 7 years

Administration

Administration

: Expert

: Extreme - I love it!

:

More than 7 years

Admission of new students/applicants

Admission of new students/applicants

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Teaching

Teaching

: Advanced

: Extreme - I love it!

:

1-3 years

Sales and Marketing

Sales and Marketing

: Advanced

: High

:

1-3 years

Human Resources Development

Human Resources Development

: Intermediate

: High

:

Less than 1 year

Key Skills

Executor, Leader, Communicator, Customer-oriented, Organizer

With 12 years of professional experience

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