Basic Info

Khaled Karem

More than 15 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Senior Tech.Team Leader at Misr International Systems (MIS)

Experience Details

Senior Tech.Team Leader

Installation/Maintenance/Repair

Experienced (Non-Manager)

Working as Technical Security and Pre-sales Systems Team Leader for one of the companies in the Egyptian market in Security Systems and EMV integrated solutions for Banks.

Supervising and supporting security team with :

Installing & configuring network devices (routers, switches, modems…….).
 Configuring and installing Wireless Access points (WAP).
 Implementing and installing CCTV systems.
 Implementing and installing Access Control systems.
 Developing IP addressing schemes.

 Implementing and supporting (Unified Threat Management) UTM appliances firewalls (Fortinet & StoneSoft) products.

 Installing & Configuring THALES e-Security Products and Solutions.
 Installing & configuring the THALES HSM (Hardware Security Module) & DataCryptor

 Implementing & configuring the EMV (Europay Mastercard Visa) integrated solution to personalize smart cards by using below components:

P3 S/W from Thales e-Security
PowerEMV from Verisoft
Personalization machine from Matica systems

 Implement and support the EMV Migration process for Commercial International Bank (CIB), United Bank of Egypt (TheUB), (Cairo Bank) and National Bank of Abou Dahbi (NBAD).

 Driving of certification processes with VISA and MasterCard for both EMV

 Personalization of Trueb, Austria Card, GemAlto, G&D and Oberthur cards.

 Preventive and corrective Maintenance for personalization machines from MATICA systems (S7000, ZT10, ZT20, and Z3i), DataCard (MPR 3800 & MPR 5000 series), CIM, Ruhlamat and Muhlbauer.

 Work with sales and technical team to provide equipment and technology research, coordination with vendors and responding to RFIs (Requests for Information) and RFPs (Requests for Proposal).

 Selection and qualification of equipment and software required for custom integration solutions.

 Approach the customers to get full technical details about the project and the customer needs.
 Follow up customers to get their feedback on quality of service support.

 Provide technical expertise & training to customers and operators.

 Keys Management support on Thales HSMs products.

 Hands on experience for Digital Signature & PKI (Public Key Infrastructure) Solution.

 Knowledge of wireless encryption and authentication methods.

 Have a good knowledge about OTP (One time password) solutions for internet banking & mPOS (mobile point of sale) using Hardware and Soft Tokens.

 Have a good knowledge about PCI-DSS (Payment Card Industry Data Security Standard).


Company Details

Misr International Systems (MIS)

Cairo, Egypt

11-50 employees

Computer and Network Security

N/A

Apr 2014 to Jun 2015 (1 year 2 months)
District Tech. Service Manager at Giesecke & Devrient

Experience Details

District Tech. Service Manager

Manufacturing/Production, Installation/Maintenance/Repair

Manager

- Working for a Multinational German Company (Giesecke & Devrient
GmbH) Egypt branch, one of the leading companies in Security printing,
Smart cards, Banknote Processing, and Biometric Identification Solutions.

- The main project for the company in Egypt is the National Egyptian ID
card System.
The production system is designed, Installed, and maintained by G&D in
10 regional sites distributed allover Egypt.

- Maintaining high levels of support to the customer CSO
(Ministry of Interior-Civil Status Organization).

- Cairo Personalization Production Center Resident Supervisor and District
Management for remote production centers (Ismailia – Zagazig –
Mansoura – Tanta).

- Monitoring and Maintaining High Technology Laser Engraving Machines
(Laser Technology, Electro-Mechanical & Pneumatics Systems).

- Overseeing the production process of the ID-Card, starting from data capturing, through personalization LAN, till the Quality assurance process and the dispatch delivery note.

- Commissioning and installations for the different machines, modules, panels and systems (S/W & H/W).

- Developments of recommendations for spare parts, tools and supplies.

- Managing periodic maintenance tasks which include: weekly, monthly, half yearly and yearly Preventive Maintenance.

- Follow safety standards in all practice and procedures.

- Execute maintenance tasks, routine inspection, calibration, programming, repairing and testing, as well as all other scheduled and unscheduled maintenance requirements .

• Supporting other projects for G&D in Africa and the Middle East (UAE –
Eritrea – Djibouti ).

• Service trips to UAE for preventive maintenance to Military ID card
personalization project in Abu Dhabi (6 MWS pro-ID
machines). (2013)

• Service trips to Djibouti in the maintenance phase for the ID & Passport
system (2 MWS pro-ID machines) and (3 Delta 600i machines) for the
passport system. (2013)

• Participating in the installation phase for the ID-project in Asmara-Eritrea
(5 MWS pro-ID machines). (2013)


Company Details

Giesecke & Devrient (multinational)

Munich, Germany

N/A

Information Technology Services

N/A

Dec 2009 to Jan 2014 (4 years 1 month)
Senior Service Engineer at Giesecke & Devrient

Experience Details

Senior Service Engineer

Manufacturing/Production, Installation/Maintenance/Repair

Experienced (Non-Manager)

- Maintaining high levels of support to the customer CSO
(Ministry of Interior-Civil Status Organization).

- Cairo Personalization Production Center Resident Supervisor.

- Monitoring and Maintaining High Technology Laser Engraving Machines (Laser Technology, Electro-Mechanical & Pneumatics Systems).

- Execute maintenance tasks, routine inspection, calibration, programming, repairing and testing, as well as all other scheduled and unscheduled maintenance requirements for:

 Laser Engraving Machines.
(RF-Generator , Q-Switch , Mixer boards , water pumps , vacuum pumps , laser handling modules, Laser power supply , Laser PC , Feeder module, Stacker module, etc……. )

 Siemens PLC including: CPU’s, I/P & O/P units, Digital modules,
power supply units.
 Pneumatic Control Valves, Logic Cells, Control Panels and related
circuits and devices.
 National Database using ORACLE 10g & SQL.
 Data capturing systems (CCD Cameras and PC S/W).
 Quality assurance systems (Chip Card readers, barcode readers &
PC S/W).
 User interface PC applications.
 Network and computers maintenance H/W & S/W (IBM/Cisco/HP).
 Installation and commissioning of the new upgrade systems, including
but not limited to OS and Database installation, networks layouts and
Cisco routers configurations.

• Repair action for:
 Electrical equipments: grippers, motor controllers, laser power
supplies, motion drives and electrical boards…etc
 Pneumatic equipments: Logic cells, solenoid valves, vacuum
switches, vacuum pumps, sensors, compact units…
 Electro-mechanical equipments: robotics, double swivel rotators and
motor controller units



Company Details

Giesecke & Devrient (multinational)

Munich, Germany

More then 1000 employees

Information Technology Services

N/A

Jun 2005 to Dec 2009 (4 years 6 months)
Service Engineer at Giesecke & Devrient

Experience Details

Service Engineer

Manufacturing/Production, Installation/Maintenance/Repair

Entry Level


- Monitoring and Maintaining High Technology Laser Engraving Machines (Laser Technology, Electro-Mechanical & Pneumatics Systems).

- Installing and maintaining Data Capturing System (Imago enrollment kits) in Cairo and upper-Egypt.

- Monitoring and Maintaining the full ID-Card production Database cycle.


Company Details

Giesecke & Devrient (multinational)

Munich, Germany

More then 1000 employees

Information Technology Services

N/A

Feb 1999 to Jun 2005 (6 years 4 months)
Technical & Customer Support Engineer at Computer & Engineering World

Experience Details

Technical & Customer Support Engineer

Installation/Maintenance/Repair

Entry Level

One of the leading Companies in Multimedia(Audio/Video) products , an Authorized Distributer for (Creative Technology & FAST Multimedia AG.) in Egypt and north Africa as Technical support engineer:

- IBM compatible PC’s maintenance & H/W Multimedia products maintenance On board level.

- Professional experience in video editing programs (Adobe Premiere 4. 2 –
Ulead Media studio 2. 5 Pro) using video IN/OUT products and Graphics S/W Products.


Company Details

Computer & Engineering World

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Jan 1997 to Feb 1999 (2 years 1 month)

Achievements


• Upgrading the National Egyptian ID card System with 8 MWS pro-ID1 LASER engraving machines. (2012)

• Supporting other projects for G&D in Africa and the Middle East.

• Service trips to UAE for preventive maintenance to Military ID card personalization project in Abu Dhabi (6 MWS pro-ID machines). (2013)

• Service trips to Djibouti in the maintenance phase for the ID & Passport system (2 MWS pro-ID machines) and (3 Delta 600i machines) for the passport system. (2013)

• Participating in the installation phase for the ID-project in Asmara-Eritrea (5 MWS pro-ID machines). (2013)


Education

BSc. in Electronics & Communication

Education Details

BSc.

Electronics & Communication

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
1991 - 1996
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ismail Elkabany

Egypt

1991

B / Very Good / 75 - 85%

N/A

Ismail Elkabany
1991

Certifications

MCSE
Jul 2001

Certificate details

MCSE

Jul 2001

N/A

N/A

N/A

N/A

Training and Courses

CCNA at Synergy
Jan 2008

Training/Course Details

CCNA

Jan 2008

Synergy

N/A

Training/Course Details

Oracle DBA

Jun 2006

Oracle Egypt

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

AdaptiveArabicAutomatic ControlBanknote ProcessingCCNAComputer And Network SecurityDetails-orientedDistrict Tech. Service ManagerElectro-MechanicalElectronicsElectronics & CommunicationEnglishFlexibleFootballFrenchGermanGiesecke & DevrientHard WorkerITILIndustrial & Goverment SolutionsInformation Technology ServicesInstallationMCSEMaintenanceManufacturingMoviesMusicOperationsOracle DBAPLCPneumaticProblem SolverProductionRepairSecurity PrintingSecurity Printing PapersSenior Service EngineerSenior Tech.Team LeaderService EngineerSmart Cards TechnologySystems IntegrationTeam PlayerTechnical & Customer Support Engineer

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

German

German

: Beginner

: Beginner

: Intermediate

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

CCNA

CCNA

: Advanced

: High

:

3-5 years

PLC

PLC

: Advanced

: High

:

More than 7 years

Electro-Mechanical

Electro-Mechanical

: Advanced

: High

:

More than 7 years

Systems Integration

Systems Integration

: Advanced

: High

:

More than 7 years

ITIL

ITIL

: Advanced

: High

:

1-3 years

Pneumatic

Pneumatic

: Advanced

: Extreme - I love it!

:

More than 7 years

Electronics

Electronics

: Advanced

: High

:

More than 7 years

MCSE

MCSE

: Advanced

: High

:

5-7 years

Security printing

Security printing

: Advanced

: Extreme - I love it!

:

More than 7 years

Banknote Processing

Banknote Processing

: Intermediate

: High

:

5-7 years

Fields of Expertise

Automatic Control

Automatic Control

: Expert

: High

:

More than 7 years

Smart Cards Technology

Smart Cards Technology

: Advanced

: Extreme - I love it!

:

More than 7 years

Industrial & Goverment Solutions

Industrial & Goverment Solutions

: Advanced

: High

:

More than 7 years

Security Printing Papers

Security Printing Papers

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Hard worker, Problem Solver, Flexible / Adaptive, Details-oriented, Team Player

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