IG

ihab talaat gad

0506985835

Nasr City, Cairo, Egypt

Work Experience

  • call center agent outsourcedFull Time

    mobinil

    Aug 2012 - Sep 2013 -1 yr, 1 month

    Egypt

    • Job Details:Handle customers over phone

  • call center agentFull Time

    Raya contact center

    Jul 2011 - Jun 2012 -11 months

    Egypt , Cairo

    • Job Details:Handle of all kind of customers over phone

    • Education

    • Bachelor's Degree in Faculty of Arts

      Zagazig University (ZU)

      Jan 2005 - Jan 2010 - 5 yr

    • High School - Thanaweya Amma

      Kom El Nour

      Jan 2005 

    Achievements

    I have achieved the satisfaction for customers

    Skills

    • Customer Service
    • Telecommunication

    Languages

    • Arabic

      Fluent

    • English

      Intermediate

    • French

      Intermediate

    Training & Certifications

    • courses & practical training in customer service & soft skills

      Naos Marketing·2012

    • English

      Cambridge·2012

    • courses & practical training in customer service

      Raya contact center·2011
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