AMR MAHMOUD ZIDAN

Cargill

• Customer Service & LogisticsFull Time

  Aug 2016 - Dec 2017 -1 yr, 4 months

  Egypt , Alexandria

  • Job Details:Ensure deliveries are made within credit limits Send trucking company daily deliveries schedule Control release of product (either against a payment or if not paid then it should be fully authorized) Issues the invoices, dispatch notes and quality certificates for deliveries Coordinate with customers scheduling of deliveries Inform customers or farmers for direct deliveries Invoicing: apply the weights from the sellers and buyers into and out of operated sites Identify allowances to be paid or that has to pay to the customer depending of contract agreement Finalization of the customer file (finalization of all documents, payments and contracts etc. with customers) Customer bags inventory management Report previous daily activities (crush/ deliveries/ new sales/ fully delivered contracts) Customer exposure management Arrange buying bags for Cargill quantities Customer claims and SQI domestic reporting Management of claims Allocate/ apply deliveries on various systems and spread sheets Daily and monthly Stocks reconciliations Negotiating bags contracts
• Logistics AdministratorFull Time

  Oct 2012 - Aug 2016 -3 yrs, 10 months

  Egypt

  • Job Details: Reporting to Logistics Supervisor all drawbacks/wrong things while doing the work.  Ensuring accuracy and safe work while performing logistics duties.  Being familiar with all operations procedures and strictly following them on everyday work.  Attending Plan Meeting, Production Meeting & Food Safety Meeting.  Coordination for oil sampling process for several customers (Governmental Tenders)  Revising B/L for meal, oil, & beans, and preparing daily reports for the goods issued (meal & Oil) and raw material received (Beans) and sending it with E-mail & Fax to Commercial, Trade Execution & Accounting Teams, plus specialists in the plant.  Following up with customer’s quantity of meal or oil for each customer by fax or phone. (Customer Service)  Responsible for Logistics DATA ENTRY & enter all daily data to system. Filing the hard-copies on the RIM system, and archive.  Audit & Follow Up with beans trucking contractors quantity supplied by them & making reports every half month with those quantities for each contractor, sending these reports to the contractors and the accounting team for accounting purposes.  Monitoring bags and making daily report for quantities issued, and remaining balance for each customer, plus maintaining bags inventory. (Bags Inventory Management)  Implement bags analysis procedure.  Monitoring scales calibration and report to factory.  Making a statement for the bagging contractor every (15) days with quantities packed, loaded bulk, & beans manual unload.  Making monthly report for customers showing finished contracts in coordination with trading office.  Following up with customer’s quantity of meal or oil for each customer by fax or phone. (Customer Service)  Making Tool box meeting & food safety memos plus housekeeping process.  Annual Mock Recall (Food Safety procedure). 6  Following up all the documentation processes & the stocks of the sealing of the oil trucks, and making Purchasing Requisition for needed items.