Basic Info

Ahmed Mersal

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Rep, Customer Service - CNS at APL Logistics Egypt LLC.

Experience Details

Rep, Customer Service - CNS

Logistics/Supply Chain, Customer Service/Support

Experienced (Non-Manager)

Responsible to manage APL Logistics origin services for CNS & IFS customers by executing logistics procedures & liaising with service providers, and across dock operation at port as per logistics procedures as well as CFS/Warehouse operation for APLL customers.


Company Details

APL Logistics Egypt LLC. (multinational)

Cairo, Egypt

More than 1000 employees

Logistics and Supply Chain , Transportation, Airlines/Aviation

www.apllogistics.com

Jan 2015 to present (1 year 11 months)
International Customer Service Agent at Vodafone UK

Experience Details

International Customer Service Agent

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Internet/E-commerce, Information Technology Services

www.vodafone.com

Aug 2013 to Oct 2013 (2 months)
Sales Executive (intern) at Foreign Group

Experience Details

Sales Executive (intern)

Sales/Retail, Logistics/Supply Chain

Entry Level

N/A


Company Details

Foreign Group

Cairo, Egypt

1-10 employees

Logistics and Supply Chain

N/A

Dec 2011 to Jul 2012 (7 months)
Sales Representative (intern) at First Global Logistics

Experience Details

Sales Representative (intern)

Logistics/Supply Chain, Sales/Retail

Entry Level

N/A


Company Details

First Global Logistics

Cairo, Egypt

11-50 employees

Logistics and Supply Chain

N/A

Mar 2011 to Nov 2011 (8 months)

Education

BSc. in Supply Chain

Education Details

BSc.

Supply Chain, S&OP;, International Transport, Logistics, and Supply Chain Management

Arab Academy for Science, Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Badr El Islam Private Language Schools

Egypt

2009

B / Very Good / 75 - 85%

N/A

Badr El Islam Private Language Schools
2009

Certifications

Certificate details

FIATA Diploma In Freight Forwarding

Apr 2014

N/A

http://fiata.com/membership/individual-members/membership-directory.html

9509

International Federation of Freight Forwarders Association (FIATA)

N/A

Certificate details

Entrepreneurship Diploma

Sep 2010

N/A

N/A

N/A

YAKI Learning Center

N/A

Certificate details

Fresh Graduates Diploma

Aug 2012

N/A

N/A

N/A

Wamda Consultancy Center

N/A

Certificate details

Six Sigma Yellow Belt Certified From LEONI AG

Jul 2013

N/A

N/A

N/A

LEONI Wiring Systems Egypt

N/A

Training and Courses

Training/Course Details

Cargo Village & Underground Services Training

Aug 2010

EgyptAir

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

APL Logistics Egypt LLC.AirlinesArabicAviationBusiness DevelopmentBusiness PlanningCargo Village & Underground Services TrainingCustomer ServiceDetails-orientedE-commerceEnglishEntrepreneurship DiplomaFIATA Diploma In Freight ForwardingFresh Graduates DiplomaHuman ResourcesIBM ReflectionInformation Technology ServicesInternational Customer Service AgentInternational Transport, Logistics, And Supply Chain ManagementInternetLinuxLogisticsLogistics And Supply ChainMicrosoft OfficeNegotiatorPlannerProblem SolverRep, Customer Service - CNSRetailS&OP;SalesSales ExecutiveSales RepresentativeSix Sigma Yellow Belt Certified From LEONI AGSupply ChainSupportSupportiveTechnical AnalysisTelecommunicationsTransportationVodafone UK

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

IBM Reflection

IBM Reflection

: Expert

: High

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Linux

Linux

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Human Resources

Human Resources

: Advanced

: Extreme - I love it!

:

3-5 years

Technical Analysis

Technical Analysis

: Intermediate

: High

:

3-5 years

Business Planning

Business Planning

: Intermediate

: High

:

1-3 years

Key Skills

Planner, Negotiator, Problem Solver, Details-oriented, Supportive

Online Presence

https://www.linkedin.com/pub/ahmed-ramzy/25/973/b86https://www.facebook.com/a.ramzy.93https://twitter.com/IAMAhmedRamzy

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