Fatma Talaat Youssef

Head of Admission SectionFull Time

• Job Details: Develop, execute, and assess office policies, procedures and data processing systems of the Admissions Office.  Supervise, manage, evaluate, select, hire, and discipline as necessary, all regular and temporary Admissions personnel.  Present CIC with studies, reports, and analyses of admissions data as requested.  Work to maintain the integrity of the student database (admissions to permanent records) in order to ensure complete accuracy for all records.  Process high school and college transcripts.  Assist to ensure the compliance with external standards set by accrediting bodies and the Ministry of Higher Education.  Provide backup for other areas of Student Services as needed.  Visit schools and make presentations to groups and individuals.  Perform other duties assigned by the Director of Academic Affairs.

School Coordinator for Preparatory stage Full Time

• Job Details: Provide career and school entrance information and assistance to students, teachers, parents and counselors  Coordinate day-to-day operations and schedule activities and programs.  Prepare instructional materials for use by teachers and students  Plan, organize, develop and implement events including preparation of letters, flyers, mailers and other materials.  Assist students with applications and scheduling.  Provide information concerning scholastic aptitude and achievement tests.  Prepare and deliver informational presentation and orientations as requested.  Train and provide work direction to volunteers and student assistants.  Operate a variety of office equipment including audio/visual equipment.

Sales & Customer Service AgentFull Time

• Job Details: Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.  Check to ensure that appropriate changes were made to resolve customers' problems.  Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.  Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.  Sale of current, new or additional services or products.