Basic Info

Rodina Abdel kader

2 years

Cairo, Egypt

Diploma

Experienced

Work Experience

Call center agent at Expedia travel agency at Expedia travel agency

Experience Details

Call center agent at Expedia travel agency

Customer Service/Support

Experienced (Non-Manager)

Deal directly with customers via phone
Respond to customer’s inquiries following agreed processes to guarantee consistency and meeting of global requirements and standards.
Informs clients by explaining procedures,
answering questions,
providing information.


Company Details

Expedia travel agency (multinational)

Cairo, Egypt

More than 1000 employees

Travel and Tourism

www.expediafortd.com

Apr 2014 to present (2 years 8 months)
Medical specialist at ICC Organizing Conferences

Experience Details

Medical specialist

Operations/Management

Experienced (Non-Manager)

N/A


Company Details

ICC Organizing Conferences

Cairo, Egypt

101-500 employees

Management Consulting

N/A

Feb 2015 to present (1 year 10 months)

Education

BA in PHARMACY

Education Details

BA

PHARMACY

Misr International University (MIU), Egypt

A / Excellent / 85 -100%

N/A

i had a financial trouble that's why i couldnt graduate from university , my parents faced alot of issues .. so right now am still postponing my study as a pharmacist .

Misr International University (MIU)
2008 - 2012
High School - American diploma

High School Details

American diploma

st.joseph's international school

Egypt

2008

A / Excellent / 85 -100%

N/A

st.joseph's international school
2008

Certifications

SAT
Jun 2008

Certificate details

SAT

Jun 2008

1850 out of 2400

N/A

N/A

CITA

N/A

TICO
May 2013

Certificate details

TICO

May 2013

N/A

N/A

N/A

Travel Industry Council of Ontario

N/A

This profile is fresh!
Last update 23 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCall Center Agent At Expedia Travel AgencyCustomer ServiceEnglishExpedia Travel AgencyHard WorkerInitiativeInteractiveManagementManagement ConsultingMedical SpecialistMicrosoft OfficeMicrosoft OutlookMicrosoft WordOrganizerPHARMACYPersistentSATSupportTICOTRAVEL AGENCYTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: High

:

1-3 years

Fields of Expertise

TRAVEL AGENCY

TRAVEL AGENCY

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Initiative, Organizer, Persistent, Interactive

Online Presence

https://www.facebook.com/profile.php?id=100009437700838

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