Basic Info

Souheila Amamri

6 years

6 October, Egypt

Master's Degree

Manager

Work Experience

Technical Support at Huawei

Experience Details

Technical Support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Huawei

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Aug 2016 to present (4 months)
Account advisor at US Embassy help disk

Experience Details

Account advisor

Customer Service/Support

Experienced (Non-Manager)

Assist 5 countrys: Algeria, Tunisia, Morocco, Egypt, Saudi Arabia.


Company Details

US Embassy help disk

6 october city, Egypt

More than 1000 employees

Consumer Services

www.ustraveldocs.com

Jan 2014 to Jan 2016 (2 years)
Customer service at Stream

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

Tell us why you like to take this job and why you believe you have the skills, abilities, and motivation to do it.
Tell us why you like to take this job and why you believe you have the skills, abilities, and motivation to do it.

Tell us why you like to take this job and why you believe you have the skills, abilities, and motivation to do it.


Company Details

Stream

6 october city, Egypt

More than 1000 employees

Consumer Services

www.expedia.fr

Jan 2013 to Jan 2014 (1 year)
Sales advisor at Renault

Experience Details

Sales advisor

Business Development

Experienced (Non-Manager)

N/A


Company Details

Renault (multinational)

Biskra, Algeria

More than 1000 employees

Business Services - Other

N/A

Jan 2011 to Jan 2012 (1 year)
Teacher at University

Experience Details

Teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

University

Biskra, Algeria

More than 1000 employees

Education

N/A

Jan 2006 to Jan 2007 (1 year)

Education

Master's Degree in Customer support

Education Details

Master's Degree

Customer support

Cairo University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Cairo University
2007 - 2012
Master's Degree in Low

Education Details

Master's Degree

Low

ALECSO, Egypt

B / Very Good / 75 - 85%

N/A

N/A

ALECSO
2008 - 2012
l'essence in low

Education Details

l'essence

low

biskra, Algeria

B / Very Good / 75 - 85%

N/A

N/A

biskra
2000 - 2005
High School - Other

High School Details

Other

M.Khayder

Algeria

2004

B / Very Good / 75 - 85%

Licence in low.

M.Khayder
2004

Training and Courses

CGI-GSS at USA
Jan 2014

Training/Course Details

CGI-GSS

Jan 2014

USA

CGI-GSS is training about US visa process.

Training/Course Details

Expedia.Fr

Mar 2013

AMADEOS, WHERESPAN

Travel Systems.

Training/Course Details

H.com

Jun 2016

Hotels.com

Marketing training in convergys

Training/Course Details

Huawei Technology

Aug 2016

T.P

Technical Huawei Product

This profile is fresh!
Last update 9 days ago.

Jobseeker photo

Profile Skills and Keywords

Account AdvisorArabicBusinessBusiness Services - OtherCGI-GSSCommunicatorComputerConsumer ServicesCosmeticsCustomer ServiceCustomer SupportEducationEnglishExpedia.FrFrenchH.comHandles StressHard WorkerHuawei TechnologyInternetLowMarketingMicrosoft ExcelMicrosoft OfficeMicrosoft WindowsMicrosoft WordProblem SolverReadingRenaultSales AdvisorSocialSupportTeacherTeachingTeam WorkTech SupportTechnical SupportTraveling

Self-assesed Skills

Languages

French

French

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Teaching

Teaching

: Expert

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Expert

: Extreme - I love it!

:

5-7 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

Less than 1 year

Tech support

Tech support

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Problem Solver, Social, Handles Stress

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