Basic Info

Hager Elsaadany

6 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Call center at Orange

Experience Details

Call center

Customer Service/Support

Experienced (Non-Manager)

I am writing to express my strong interest in working at your company as a Receptionist.
Working for Vodafone & Orange in various positions with diverse activities and responsibilities has given me the chance to face daily challenges on the administrative and organizational level.
Working as costumer service agent on phone has given me the chance to handle different tasks and deal with costumers with different backgrounds and needs. Never the less this taught me how to follow special standards according to company policies.
As Sales agent in Company’s stores I had various tasks starting from welcoming the costumers from door store and direct them to appropriate department, marketing of goods, explaining benefits and offers, being responsible on checking stock, updating the filing according to company criteria and billing using the Company’s cashbook system.
My manners, potentials and personality have encouraged my superiors to assign me independent responsibilities in different disks in i-shops (Mohandessin & Zamalek) and Vodafone Kiost at Culture wheel el Saqia.
I believe my background and skills closely match your job requirements and I am confident I can make a positive contribution to your organization.
Thank you for taking the time to review my attached resume. I look forward to hearing from you in the near future.


Company Details

Orange (multinational)

Egypt

N/A

Telecommunications

N/A

Apr 2015 to present (2 years 6 months)
Retail senior advisor at Vodafone

Experience Details

Retail senior advisor

Customer Service/Support, Marketing/PR/Advertising

Experienced (Non-Manager)

I am writing to express my strong interest in working at your company as a Receptionist.
Working for Vodafone & Orange in various positions with diverse activities and responsibilities has given me the chance to face daily challenges on the administrative and organizational level.
Working as costumer service agent on phone has given me the chance to handle different tasks and deal with costumers with different backgrounds and needs. Never the less this taught me how to follow special standards according to company policies.
As Sales agent in Company’s stores I had various tasks starting from welcoming the costumers from door store and direct them to appropriate department, marketing of goods, explaining benefits and offers, being responsible on checking stock, updating the filing according to company criteria and billing using the Company’s cashbook system.
My manners, potentials and personality have encouraged my superiors to assign me independent responsibilities in different disks in i-shops (Mohandessin & Zamalek) and Vodafone Kiost at Culture wheel el Saqia.
I believe my background and skills closely match your job requirements and I am confident I can make a positive contribution to your organization.
Thank you for taking the time to review my attached resume. I look forward to hearing from you in the near future.


Company Details

Vodafone (multinational)

Egypt

N/A

Telecommunications

N/A

Oct 2010 to Dec 2012 (2 years 2 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Faculty of Commerce - Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce - Cairo University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el haram

Egypt

2004

Not specified

N/A

el haram
2004

Training and Courses

Training/Course Details

ICDL

May 2008

Cairo univercity

N/A

Training/Course Details

(GRP) Graduation Resources Program. Sponsored by the Future Generation Foundation (FGF)

Feb 2010

Cairo univercity

• Developed Language and Computer skills. • Enhanced Presentation & project development skills. • Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing.

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

(GRP) Graduation Resources Program. Sponsored By The Future Generation Foundation (FGF)AccountingArabicArcheryCall CenterCreativeCustomer ServiceDivingEnglishGuitarHard WorkerHoursesICDLInternetMarketingNegotiatorOrangePresenterRetail Senior AdvisorSupportSupportiveTelecommunicationsVodafoneWork

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Work

Work

: Advanced

: High

:

Less than 1 year

Internet

Internet

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

Customer service

Customer service

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Hard worker, Negotiator, Presenter, Creative, Supportive

Online Presence

www.facebook.com/hager.elsaadany

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