Basic Info

Ahmed Khedr

5 years

Maadi, Egypt

Bachelor's Degree

Experienced

Work Experience

Orange DSL Technical Support at Orange

Experience Details

Orange DSL Technical Support

IT/Software Development

Experienced (Non-Manager)

Handle DSL Problems


Company Details

Orange (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Orange.com

Jan 2016 to present (11 months)
Orange MS Call center at Orange

Experience Details

Orange MS Call center

Customer Service/Support

Experienced (Non-Manager)

Mobile services


Company Details

Orange

Cairo, Egypt

More than 1000 employees

Telecommunications

orange.com

Oct 2015 to Jan 2016 (3 months)

Achievements


I Built a Network with is a Wireless Station connected to a Centralized Server that provide a hole control and monitoring for End-Users Connected to the network .

Education

Computer Science in Computer Science

Education Details

Computer Science

Computer Science , Pure Maths , Network

Faculty of Science Menoufiya University, Egypt

C / Good / 65 - 75%

Image processing - Networking - Structured programming - Artificial intelligence - Operating Systems - Design - Information Security

courses - MCSA _ MCSE _ CCNA _ MIKROTIK _ WIRLESS BANDS

Faculty of Science Menoufiya University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

meltary school for boys

Egypt

2010

A / Excellent / 85 -100%

N/A

meltary school for boys
2010

Certifications

Software
Feb 2012

Certificate details

Software

Feb 2012

90 out of 100

N/A

N/A

FGA

N/A

Hardware
Feb 2012

Certificate details

Hardware

Feb 2012

91 out of 100

N/A

N/A

FGA

N/A

HR
Mar 2012

Certificate details

HR

Mar 2012

85 out of 100

N/A

N/A

FGA

N/A

Training and Courses

Training/Course Details

MCSE

Mar 2013

Microsoft

N/A

Training/Course Details

MCSA

Mar 2013

Microsoft

N/A

CCNA at MAZALAT
Sep 2015

Training/Course Details

CCNA

Sep 2015

MAZALAT

N/A

Training/Course Details

MS Orange.Corp

Oct 2015

Orange Egypt

N/A

Training/Course Details

DSL Support @Orange Egypt

Jan 2016

Orange Egypt

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Achieving Big ThingsAnalyticalArabicCCNAComputerComputer ScienceConsumer SupportCreativeCustomer ServiceDSL Support @Orange EgyptEnglishFrenchHRHandles StressHardwareHuman Resources (HR)ITIT NetworkingInformation Technology (IT)Link DSLMCSAMCSEMS Orange.CorpMeeting New PeopleMikrotikMobinilNetworkNetworksNew ChallengesOrangeOrange DSL Technical SupportOrange EgyptOrange MS Call CenterProblem SolverPure MathsSoftwareSoftware DevelopmentSupportSystem AdministrationTE DATATeam PlayTeam PlayerTechnical AnalysisTechnical WorldTelecommunicationsWireless Technology

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Beginner

: Intermediate

Tools and Technologies

Technical Analysis

Technical Analysis

: Expert

: Extreme - I love it!

:

3-5 years

Human Resources (HR)

Human Resources (HR)

: Expert

: Extreme - I love it!

:

1-3 years

Computer

Computer

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

Less than 1 year

Information Technology (IT)

Information Technology (IT)

: Expert

: Extreme - I love it!

:

5-7 years

System Administration

System Administration

: Advanced

: Extreme - I love it!

:

3-5 years

Networks

Networks

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

TE DATA

TE DATA

: Expert

: Extreme - I love it!

:

Less than 1 year

Orange Egypt

Orange Egypt

: Expert

: Extreme - I love it!

:

1-3 years

Mobinil

Mobinil

: Expert

: Extreme - I love it!

:

1-3 years

Link DSL

Link DSL

: Expert

: Extreme - I love it!

:

Less than 1 year

Mikrotik

Mikrotik

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Creative, Problem Solver, Handles Stress, Team Player

Online Presence

https://www.linkedin.com/in/ahmed-khedr-974a7994?trk=nav_responsive_tab_profilehttps://www.facebook.com/scientist.ahmed.khedr2

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