Iman Wadieh Hakim
Expert Manager (Office / Project)
Heliopolis, Cairo, EgyptWork Experience
Senior Finance & Admin AssistantFull Time
International Labor Organization
Feb 2022 - Present -3 yrs, 4 months
Egypt , Cairo
- Job Details:This position’s main function is the implementation of ILO financial and administrative procedures with respect to (SOLIFEM), a regional project that supports the transition from the informal to the formal economy through tripartite social dialogue in the countries of the Southern Neighbourhood, with a particular focus in 4 countries (Algeria, Egypt, Lebanon & OPT) to facilitate a timely, accountable planning, implementation and financial monitoring and an efficient reporting of project activities conducted Egypt in particular. My duties are to: Provide administrative, logistical & financial support to activities, conferences, seminars, workshops, and meetings undertaken by the project and its implementing partners while tracking the project’s implementation progress in Egypt. Provide administrative, logistical support to the preparation of the project’s first regional event in Algeria in accordance with all relevant logistics. Carry out Budget Revision at regional level to allocate necessary funds to required activities in the four focus countries of the project (Algeria, Lebanon, OPT & Egypt). Review project’s materials translated into Arabic, at linguistic level to ensure their conformity with the Arabic language style. Translate some documents from/ to three languages (Arabic, English & French). Draft correspondences, memoranda, and reports on administrative matters from oral instructions, previous correspondence, or other available information sources. Prepare letters of agreement, service contracts and external collaborator contracts. Process Purchase Orders (POs) and other financial transactions as necessary in IRIS. Responsible for all administrative tasks, including logistical support to the project personnel, travel arrangements, visas, hotel reservation, etc. Assist the SOLIFEM CTA / National Coordinator in the preparation of budget estimates for project activities in Egypt and expenditure forecasts by analysing and monitoring the availability of resources as compared to planned activities. Maintain an overview of the financial situation of the Project and ensure that timely administrative support is provided in general and particular areas. Assist the National Project Coordinator in maintaining project financial transaction and reporting systems in accordance with the ILO financial rules and regulations. Prepare administrative and finance related briefing materials for the CTA for reporting purposes and meetings with donors. Keep abreast of the progress report requirements and timetable, providing support to the CTA and coordinators for the preparation of the submission. Provide information to project’s Implementing Partners on ILO administrative and financial procedures. Responsible for good maintenance of all project files and records.
Senior RSD AssociateFull Time
United Nations High Commissioner for Refugees (UNHCR)
Apr 2017 - Apr 2019 -2 yrs
Egypt , Cairo
- Job Details: Persons of concern have fair and transparent access to the RSD procedures Fraud in the RSD process is identified and appropriately addressed. Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD. Assist in the development of the RSD strategy of the operation and in the annual planning exercise. Provide counselling to, and respond to queries from, asylum seekers and refugees, including in the context of the notification of negative RSD decisions. Maintain accurate and up-to date records and data related to all work on individual cases. Assist in preventing and identifying fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern. Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned functions. Conduct research on country of origin information (COI) and other issues related to RSD and maintain the Operation’s local repository of relevant information, guidelines and standards accessible to RSD staff in the operation. Assist in monitoring RSD trends and in compiling and analyzing RSD statistics related to RSD case processing. Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policies and practice. Assist in initiatives to advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making. Provide training for staff when required. Draft correspondence and reports relating to the RSD activities of the Operation Refer individual cases to other functional units in the Operation and/or external partners for appropriate follow-up, in accordance with established criteria. Counsel individual asylum-seekers on the reasons for negative RSD decisions, in accordance with the RSD SOPs.
Program CoordinatorFull Time
Psychosocial Services and Training Institute in Cairo (PSTIC)
Apr 2015 - Aug 2015 -4 months
Egypt , Cairo
- Job Details:During the absence of the Director, I managed all the office activities and administrative tasks to ensure a smooth working environment for all staff members. Meanwhile, I was in charge of delivering projects to the highest quality and within budget by creating, organizing, managing and maintaining efficient and effective reporting system. A system that ensures a timely submission of monthly / quarterly / annually reports and statistics to donors in order to maintain projects’ consistency. Also, I assisted in project design, proposal and contract preparation.
International Organization for Migration
RSC Information SupervisorFull Time
Jul 2007 - Mar 2015 -7 yrs, 8 months
Egypt , Cairo
- Job Details:Due to the outbreak of the Iraqi invasion by the coalition forces lead by the US in 2003, a new project has been initiated in 2007 in the middle east countries to allow Iraqis to gain a direct access (P2/DAP) to the US Refugee Admissions Program (USRAP), which is administrated by the Resettlement Support Center (RSC). I was responsible of the launch of this project in Cairo, Egypt. I extensively coordinated and contributed with the United States Department of State to pave the way of this new project and ensure a smooth, efficient and well-trusted implementing process. I managed the DAP Cairo team of 6 staff members while providing critical assistance to the DAP Amman, Jordan team through 2010. During my tenure, I was also in charge of: Maintaining all Information Unit statistics for the purpose of generating the RSC Information Unit reports (daily/weekly/bi-monthly/monthly/yearly), briefings, background information and narratives as required for program partners including UNHCR and for management oversight; Providing in depth training for all new staff members, in different and various fields related to RSC work load in general; Establishing and monitoring the project’s process and procedures for an effective and smooth implementation and presentation of services; Counseling and advising applicants with complex issues in accordance with USRAP guidelines. Emergency Missions: Due to the Libyan revolution in 2011 that resulted of having around 2000 African refugees at the Libyan/Egyptian borders, an emergency mission had taken place in Salloum borders in order to move those refugees back to their home country. Yet, many of them were unable to return for security reasons and they were resettled by UNHCR to the States through the USRAP. In this context, I’ve successfully led a team of RSC staff in Salloum to provide both Information and Medical services within the capacity of USRAP process & procedures with all related logistics & administrative works. While being a leader in some missions, I have also shared as a team player in pre-screening circuit rides for this case load.
Case workerFull Time
May 2003 - Jul 2007 -4 yrs, 2 months
Egypt , Cairo
- Job Details:I joined the US Refugee Admissions Program (USRAP) at an entry level position though I had -at that time- about 10 years of past experience in office management field as I was making a career shift. My main duties in this position included: Interviewing refugees locally & regionally (from various nationalities) and processing their migration applications to prepare them to meet US Citizenship and Immigration Services (USCIS) officers coming from the Department of State. This as well entailed traveling to neighboring countries covered by Overseas Processing Entity (OPE-Cairo) such as (Syria, Jordan & Morocco). Ensuring files quality control (QC) is up to standard to meet (USCIS) requirements. Updating system with (USCIS) results. Entering data for new referrals coming from UNHCR and preparing their files to be ready for interview. Preparing (USCIS) schedule and files to be ready for their Circuit Rides in Egypt. Performing all Out-Processing department’s tasks in order to process the approved files to be ready for travel.
Education
BA in French Literature
Cairo University (CU)Jan 1987 - Jan 1991 - 4 yr
BA in French Literature
Cairo University (CU)Jan 1987 - Jan 1991 - 4 yr
High School - Other
Religieuse FranciscaineJan 1985
Achievements
During my refugee resettlement career, I successfully lead my team in the DAP project in terms of vision, planning of processing system, following-up of implementation, and continuous progress monitoring. I also participated in an emergency mission at the Libyan/Egyptian borders (Salloum) with extensive communication and follow-up duties with various partners. Meanwhile, I believe that my over 20 years’ experience in office/project management will entitle me to successfully make a career shift to a new professional field. In all positions, I've proved excellent leadership & time management skills, multi-tasking and prioritizing work related duties. I am details & numbers oriented with outstanding written and verbal communication skills as well as strong organizational & planning competencies. Proactive, keen to meet new challenges and to solve problems creatively with delegation prospect when needed.
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Fluent
Training & Certifications
On-line Blended course for UN System Gender Focal Points
International Training Centre of the ILO·2014Gender Mainstreaming
TLC - Italy·2013Passport Examination Procedures
IOM Project Management Trainers·2013Project Management Professional (PMP)
The American Chamber of Commerce·2012Counseling & Communication Skills
IOM Project Management Trainers·2010Negotiation in Project Management
IOM Project Management Trainers·2009Effective Marketing Skills
British Council·1997