Supervisor at Pacific International Lines
Logistics/Supply Chain, Customer Service/Support
-Lead a team consists of minimum 3 direct sales 2 sales support and 2 customer service at the same time achieving my personal target and exceeding it , provide both my customers and my team customers with after sale services .
Pacific International Lines (multinational)
Logistics and Supply Chain
Oct 2010 to present (7 years 3 months)
Senior Logistics Coordinator at PIL Logistics
Senior Logistics Coordinator
Executive, Logistics & Supply Chain Administration - Leadership position within the group of business reporting to the company manager/director with responsibility for logistics and supply chain administration. PIL Logistics is a new warehousing/Logistics Center in Egypt market . Logistics oversight included stock planning and scheduling ,inventory management, customer service, order management, distribution activities used by LFS System .
Luxury Goods and Jewelry , Logistics and Supply Chain
Mar 2016 to present (1 year 10 months)
•Had the highest customer satisfaction score evaluation in 2014.
•Increased the new clients’ acquisition from 2013 – 2014 by 25%.
•Nominated ‘PIL Best company employee’ in 2012.
•Optimized the company demurrage cost by 35% from 2013-2014.
Bachelor's Degree in Accounting
Modern Academy, Egypt
C / Good / 65 - 75%
-International Relations - Cor
2007 - 2011
High School - Thanaweya Amma
High School Details
B / Very Good / 75 - 85%
Training and Courses
Career Certificate In Supply Chain
Career Certificate in Logistics , materials and Supply Chain
Fundamentals of Business and Marketing Development t at American Chamber Of Commerce in Egypt
Fundamentals of Business and Marketing Development t
American Chamber Of Commerce in Egypt
-Fundamentals of Business and Marketing Development, American Chamber Of Commerce in Egypt Completed a Course consisting of 24 Different topics covering: - Budgeting and Saving - Fundamentals of Business Management - Management Skills Introduction - Building Relationships - Basic Mathematical operations - MS-Office 2000 - English Grammar