Basic Info

Ahmed Saied

5 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Assisst Reservation & E-commerce Manager at Tulip inn hotel ( Louvre hotel Group)

Experience Details

Assisst Reservation & E-commerce Manager

Tourism/Travel

Experienced (Non-Manager)

Hotel - Tulip Inn Al Khobar Oct 2014 (Louvre Hotel)

Reservation & E-commerce in charge.

DUTIES AND RESPONSIBILITIES:
• Supervision of hotel E-commerce Channels, Control of stop sales & free sale.
• Processes reservations by mail, telephone, telex, cable, fax or central reservation
systems referral.
• Adjust the rate and availability depending the hotel position.
• Knows the type of rooms available as well as their location and layout.
• Knows the selling status, rates, and benefits of all packages plans.
• Knows the credit policy of the hotel and how to code each reservation.
• Determines room rates based on the selling tactics of the hotel
• Communicates reservation information to the front desk.
• Processes cancellations and modifications and promptly relays this information to the
front desk.
• Monitors advances deposit requirements.
• Configuring rates on the hotels property management system.
• Adjust the hotel offer via online Channels and Hotel website.


Company Details

Tulip inn hotel ( Louvre hotel Group)

Al Khobar, Saudi Arabia

51-100 employees

Travel and Tourism

www.tulipinnalkhobar.com

Oct 2014 to present (2 years 2 months)
Reservations &sales; executive at Hotel AL Safwah Royal orchid

Experience Details

Reservations &sales; executive

Tourism/Travel

Experienced (Non-Manager)

Hotel - Royal Orchid Makkah -may 2014 to May 2015

Reservation Dept

DUTIES AND RESPONSIBILITIES
• Knows the available room’s type as well as their location and layout.
• Knows the credit policy of the hotel and how to code each reservation.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Monitors advances deposit requirements, E-commerce channels Processes.
• Processes reservations by mail, telephone, telex, cable, fax or central reservation
systems referral.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Processes reservations from the sales office, other hotel departments, and travel agents.


Company Details

Hotel AL Safwah Royal orchid (multinational)

Makkah, Saudi Arabia

501-1000 employees

Travel and Tourism

N/A

Jan 2013 to Apr 2014 (1 year 2 months)
Guest Service Representative -Airport Rep at Bright sky travel

Experience Details

Guest Service Representative -Airport Rep

Tourism/Travel

Experienced (Non-Manager)

Bright sky Travel - Blue sky group /2010 to 2013
Airport & excursions Representative.
• Process the arrival and departure sheet, meeting, briefing
• Supervision of touristic group visits.
• Process the guest’s itinerary.
• Supervision of the guest residence.
• Handling the guest’s quires, complaints.
• Process the check in and check out with Hotel FO
• Selling the touristic places excursions.
• Communicate the head office regarding to the guests situations.


Company Details

Bright sky travel

Hurghada, Egypt

101-500 employees

Travel and Tourism

N/A

Jan 2011 to Aug 2013 (2 years 7 months)
Guest Service Representative -Airport Rep at Voyageur du monde Travel -Cairo office

Experience Details

Guest Service Representative -Airport Rep

Tourism/Travel

Experienced (Non-Manager)

Travel agency - Voyageur du monde Jan14 to may14

Airport & excursion Representative
• Process the arrival and departure sheet, meeting, briefing
• Handle with the tour guide to follow the guest visits
• Supervision of touristic group visits.
• Process the guest’s itinerary.
• Supervision of the guest residence.
• Handling the guest’s quires, complaints.
• Process the check in and check out with Hotel FO


Company Details

Voyageur du monde Travel -Cairo office (multinational)

Cairo, Egypt

11-50 employees

Travel and Tourism

http://www.voyageursdumonde.fr

Feb 2011 to Mar 2012 (1 year 0 month)
Receptionist at Hotel - The Three corners empire beach

Experience Details

Receptionist

Hospitality/Hotels/Food Services

Experienced (Non-Manager)

Hotel - The Three corners empire beach / 2009 -2010
FO -Receptionist
• Process the check in and check out rooms.
• Knows the type of rooms available as well as their location and layout.
• Handle the procedure of the hotel policy.
• Follow the guests calling , orders ,


Company Details

Hotel - The Three corners empire beach

Hurghada, Egypt

101-500 employees

Travel and Tourism

N/A

Mar 2010 to Feb 2011 (11 months)

Achievements


Ahmed

Education

good in french studies

Education Details

good

french studies, politic , economy

Al Azhar University, Egypt

C / Good / 65 - 75%

politic -economy

ftgrtg

Al Azhar University
2005 - 2009

Certifications

Certificate details

international communication skills work shop

Jun 2009

N/A

N/A

N/A

al azhar universirt

N/A

Certificate details

Amadeus basic course

Mar 2013

N/A

N/A

N/A

Nazih training center

flight reservation
with Amadeus system

Certificate details

Management Skills Guarantee

Mar 2016

N/A

N/A

N/A

Signature Al Khobar Hotel

N/A

Training and Courses

Training/Course Details

Receptionist

Jul 2009

AL albatross Nile cruise

i make training to be a receptionist at the hotels -5 star used ultra system opera system shift leader some time assistant front office handling guest complaints experience to dealing with agencies emails ,have supervision for my task reporting all tasks to my manager

Training/Course Details

Receptionist

Jan 2008

jet arrow for tourism

Assistant front office manager, Using Ultra system. Handling Group Accommodation. Able to Make Supervision of Shift Task. Knowledge of Work Tasks, prepare a Report of Shift notes to be applied to Responsible, As a Type of keeping a Good System.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Amadeus Basic CourseArabicAssisst Reservation & E-commerce ManagerEconomyEnglishFood ServicesFrenchFrench StudiesGuest Service Representative -Airport RepHospitalityHotel AL Safwah Royal OrchidInternational Communication Skills Work ShopInternetManagement Skills GuaranteePoliticReadingReceptionistReservations &sales; ExecutiveRunningTourismTravelTravel And TourismVoyageur Du Monde Travel -Cairo Office

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Fluent

Online Presence

http://www.linkedin.com/profile/view?id=286719387&trk=nav_responsive_tab_profile_pichttps://www.facebook.com/ahmed.saied.391email / vip2w2@hotmail.com

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