
John Joseph Besada
Senior Accountant at Novell pharma
6th of October, Giza, EgyptWork Experience
Senior AccountantFull Time
Novell pharma
Sep 2019 - Present -5 yrs, 9 months
Egypt , Cairo
- Job Details:Keeping accurate records for all daily transactions Review and verify invoices Maintaining accurate and complete records, including ledgers, journals, invoices, receipts Prepare all accounting operations based on accounting principles Prepare financial statements Reconciling transactions with vendors Keeping accurate records for all daily transactions Review and verify invoices Maintaining accurate and complete records, including ledgers, journals, invoices, receipts Prepare all accounting operations based on accounting principles Prepare financial statements Reconciling transactions with vendors Collecting delayed amounts from clients
Senior collection officer and acting team leaderFull Time
EFG HERMES
Jan 2017 - Sep 2019 -2 yrs, 8 months
Egypt , Cairo
- Job Details:• Handle clients complaints. • Explain certificates of deposits benefits to customers. • Explain credit card, auto loan and personal loan conditions and terms to customers. • Explain current and saving accounts to customers. • Employee of the month (last 3 months continiously), (overall 6 times) • Guides accounting clerical staff by coordinating activities and answering questions. • Excellent in Word, excel, power points, access • Sending & receiving e-mails, faxes and correspondences. • Receiving Internal and External calls • Arranging for meetings & events • Writing detailed and comprehensive meeting minutes • Receiving & reviewing all invoices related to purchases and insure it’s paid on time. • Making welcome call for clients • Tracking and reporting the number of daily walk-in clients and assessing conversion ratios • Promoting valU’s products and services proactively. • Distributing product samples, brochures and flyers to secure new sales opportunities. • Identifying and assessing client interests, needs and satisfaction. • Building and maintaining strong client relationships. • Making software test of Valu system • Making resolution report for collection department • Making reconciliation between customer level and loan level • Checking customer’s documentation from Valu system as i-score physical application customer id , customer passport , customer driving license and customer investigation • Collecting delayed amounts for bucket 1 , 2 , 3 • Collection from uber customers
Collection officer Full Time
Mashreq Bank
Dec 2012 - Dec 2014 -2 yrs
Egypt
- Job Details:• Handle clients complaints. • Explain certificates of deposits benefits to customers. • Explain credit card, auto loan and personal loan conditions and terms to customers. • Explain current and saving accounts to customers. • Employee of the month (last 3 months continiously), (overall 6 times) • Guides accounting clerical staff by coordinating activities and answering questions. • Word, excel, power points, access • Internet
Education
• Graduated from Faculty of Commerce, Arab Academy For Science And Technology And Maritime Transport. ( Heliopolis Branch). in commerce
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2006 - Jan 2010 - 4 yr
High School - Thanaweya Amma
: Saint Fatima Language School (Nasr City)Jan 2006
Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
One Month training in Barclays Bank (Customer service department)
One Month training in Barclays Bank (Customer service department)·2010One month training in Nasr city company for construction and development ( Accounting Department)
One month training in Nasr city company for construction and development ( Accounting Department) ·2009Two weeks training in Barclays Bank (Customer service department)
Two weeks training in Barclays Bank (Customer service department)·2008One month training in Bank Misr (Customer service department)
One month training in Bank Misr (Customer service department)·2007