Basic Info

Mostafa Ahmed

8 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical support Agent at Etisal international

Experience Details

Technical support Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisal international

Cairo, Egypt

501-1000 employees

Computer Networking

N/A

Jul 2014 to present (2 years 5 months)
Administrator Of Computers Maintenance at Original Company

Experience Details

Administrator Of Computers Maintenance

IT/Software Development

Senior Management (e.g. VP, CEO)

N/A


Company Details

Original Company

Sohag Governorate, Egypt

N/A

Information Technology Services

N/A

Feb 2011 to Jul 2013 (2 years 5 months)
Administrator Of Computers Maintenance at Arco Sys

Experience Details

Administrator Of Computers Maintenance

Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Arco Sys

oujda, Morocco

1-10 employees

Information Technology Services

N/A

Aug 2008 to Feb 2010 (1 year 6 months)

Education

Social worker in social work

Education Details

Social worker

social work

High Institute of Social Work, Egypt

C / Good / 65 - 75%

N/A

N/A

High Institute of Social Work
2002 - 2007

Certifications

CCNA
May 2012

Certificate details

CCNA

May 2012

950 out of 1000

N/A

N/A

IT Gate &Trust; Spenser

N/A

TOEFL
Jun 2013

Certificate details

TOEFL

Jun 2013

353 out of 500

N/A

N/A

Michigan Acadmy

N/A

MCITP
Jul 2012

Certificate details

MCITP

Jul 2012

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

N+

Feb 2012

Trust Acadmy

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrator Of Computers MaintenanceCCNAComputer NetworkingCustomer ServiceEnglishFlexibleFrenchGNS3HardwareITInformation Technology ServicesMCITPMaintenanceN+NetworksPacket TracerPlannerReadingSocialSocial WorkSoftwareSoftware DevelopmentSupportSupportiveSwimingTOEFLTeam PlayerTechnical Support AgentTravelling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Packet tracer

Packet tracer

: Intermediate

: High

:

1-3 years

GNS3

GNS3

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

hardware

hardware

: Expert

: Extreme - I love it!

:

5-7 years

Software

Software

: Expert

: Extreme - I love it!

:

5-7 years

maintenance

maintenance

: Expert

: Extreme - I love it!

:

5-7 years

Networks

Networks

: Advanced

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Intermediate

: High

:

1-3 years

Key Skills

Planner, Flexible / Adaptive, Social, Team Player, Supportive

Online Presence

https://www.facebook.com/mostafa.elio.9www.microsoft.com

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