George Isaac Ibrahem

Retail premium advisorFull Time

retail advisorFull Time

• Job Details: Greet the customer on counter with warmth, courtesy & personalized greeting In low traffic periods, meet the customer at the door (acting as greeter) Generating a proper queuing ticket for the customer Full customer need assessment by proper probing to identify the customer's needs Offering the best fit to the customer through cross sell/up sell when applicable according to the customer's type/segment Fulfilling the customer need with speed & simplicity (Can do attitude) Handle customers' inquiries & complains in a positive manner Acting as customer's telecom advisor Ensure that the customer got all the needed service before leaving the counter Farewell the customer & invite him to revisit our store Provide strong & updated product knowledge & competition's offers awareness Supporting in maintaining the store's look & feel standards at all times Full awareness & implementation of P & P

Customer Service Full Time

• Job Details:Received calls from Customer and helping him for solve his problem and handling him