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WISSAM DBOUK

HR Coordinator & Office Manager at AWAD & ASSOCIATES

Dubai, United Arab Emirates

Work Experience

  • HR Coordinator & Office ManagerFull Time

    AWAD & ASSOCIATES

    Jun 2009 - Present -16 yrs

    United Arab Emirates , Dubai

    • Job Details:" Recruitment and Onboarding: • Facilitating and monitoring recruitment through various channels after understanding manpower requirements from the vertical • Undertake preliminary and HR interviews to assess & verify candidate's educational background, experience & competency levels, job and required role expectations as per the needs. • Co-coordinating with the Managers for the interviews, Salary Negotiation, issuing offers, Finalizing and closing the offer with the candidates. • Plan, organize, and conduct Induction Training for the new employees (joiners) across all departments. Designing Induction and orientation Schedule • Utilize all forms of sourcing including job boards, direct recruitment, reference, recruitment agencies and coordinating with the source to schedule the interview Payroll Processing: • Responsible for monthly payroll processing of employees. Addressing and Resolving the payroll queries and related issues. • Timely Coordination for preparation of pay sheets, upload the data to computerized payroll system. • Preparing salary Break-up, Over Time statements and validating the Deductions and Reimbursements etc. Compensation and Benefits: • Processing increments, promotions, relocations, Advances & benefits for employees • Ensuring the timely remittance of statutory dues and maintaining cordial relationship statutory authorities. Exit Management: • Dealing end to end Exit Management System by conducting Exit Interviews. Analysis of the reasons of separation and formulating measures to enhance retention level. • Processing Full and final settlements of resigned employees. Managing clearance & inputs for Full & final settlement of employees leaving the company HR MIS: • Preparing HR Dashboards and ensure up to date visualization on manpower, productivity and attrition trends. • Generate all reports on Current Manpower, Monthly New Joiners, Attrition details, Employee Personal details, Performance rating details, Experience details, and CTC offered. Office Administration: • Negotiating, evaluating and ensure problem solving and follow-up on various contracts • Following on legal corresponding and prepare legal notices. Arranging visit visas, and for the medical insurance of employees • Handling requests from clients and colleagues concerning contracts and legal issues • Scheduling weekly meetings, manage executives' calendars, meet with clients and handle business and administrative details. • Distributing correspondences and responds to daily inquiries and handle the day to day activities of the firm. Achievements: • Enhanced the attendance and performance of employees through installation of the finger scanner to monitor attendance • Successfully saved an amount of AED 24,000 through managing the telephone expenses. • Managed to install basic HR rules and procedures in the company that streamlined operations • Created performance management appraisal which increased internal competition and boosted employee moral • Introduction of employee profiles \ Personnel record book for quick referral to gain insights about any employee within the organization • Commitment to continuous professional development ( Obtained Master’s degree while working \ always on search for new professional training courses) "
  • HR Coordinator & Office managerFull Time

    Awad & Associates

    Jun 2009 - Present -16 yrs

    United Arab Emirates

    • Senior Flight StewardFull Time

      Emirates

      Apr 2006 - Jan 2009 -2 yrs, 9 months

      United Arab Emirates

      • Job Details:• Conducted training for new joiners • Managed 4 to 9 cabin crew members from different backgrounds and nationalities against aviation standards and the company’s requirements. • Motivated staff by providing environment conducive, to open communications and opportunities for professional development. • Did performance appraisals, and directed crew to discover their area of development and to build a plan to overcome those areas. • Ensured Safety and Security requirements are met, and crew knowledge is up to company’s standards. • Supervised customer service to ensure the achievement of best customer satisfaction. • Checked catering and did random checks to ensure food quality is constantly maintained.
    • Education

      • MSc in Global Human Resource management in Global Human Resource Management

        University Of Liverpool

        Jan 2010 - Jan 2013 - 3 yr

      • Global HR management in Global Human Resource Management

        University Of Liverpool

        Jan 2010 - Jan 2013 - 3 yr

      • Bachelor's Degree in Marketing and Management

        lebanese university

        Jan 2001 - Jan 2004 - 3 yr

      Skills

      • Microsoft Office
      • Microsoft Windows
      • human resource
      • Employee Relations
      • Payroll Management
      • RECRUITMENT & SELECTION
      • Performance Management
      • Strategic Planning
      • Soft Skills

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Intermediate

      Training & Certifications

      • GPHR

        HRCI·2013
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