Basic Info

Marwan gamgoum

10 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Area Sales manager at Mobile shop

Experience Details

Area Sales manager

Sales/Retail

Manager

June 2012 till Now at Mobile Shop –Samsung Retail Shops
(Area Sales manager)

Area Sales manager I am responsible for the day-to-day management of the Area stores in accordance with overall company policy.

Managing 10 retail stores with 30 employees and Store managers divided on mobile shop stores, Samsung express and Samsung mega stores.
The main focus of any Area manager's job is to help retail manger to improve the commercial performance of the stores by increasing its turnover and maximizing profitability. Achieving performance objectives will require action in one of the main areas of retail activity
Reviewing the monthly P&L, managing the OPEX and maintaining running cost.

Major parts of the job on a day-to-day basis include Area staff, finding new ways to improve sales, and meeting customer demand.
managing and motivating a team to increase sales and ensure efficiency;
analyzing sales figures and forecasting future sales volumes to maximize profits;
analyzing and interpreting trends to facilitate planning;
Using information technology to record sales figures and for data analysis and forward planning.
dealing with staffing issues: conducting appraisals and performance reviews; and providing or organizing training and development;
ensuring standards for quality, customer service and health and safety are met;
resolving health and safety, legal and security issues;
Responding to customer complaints and comments in my area.
organizing special promotions, displays and events;
attending meeting and organizing area meetings;
updating colleagues on business performance, new initiatives and other pertinent issues;
touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues;
maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing;
initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
Dealing with sales, as and when required.
Achievements:

• Keeping area yearly objectives on track and as planned
• Sales growth rate of average 25%
• helped Increase number of stores up to 100+ operating stores
• Participate in Aggressive high retail target achievement
• helped Opening new retail franchise for Samsung which going to be 20+ outlets .


Company Details

Mobile shop

Cairo, Egypt

501-1000 employees

Retail

www.mobileshopegypt.com

Apr 2008 to Jun 2016 (8 years 2 months)
Store manager at Raya holding

Experience Details

Store manager

Sales/Retail

Manager

June 2005 – March 2008 Raya Distribution (Nokia)
(Team leader).
( City Stars Branch)
-All Indoor sales responsibilities.
-Ware house procedures.
-Handling customers complains and solving their problems.
-Follow up our clients.
-Personal working Management
-Communication
-Administration & Reporting
-Development of internal working relationships
-Development of external working relationships


Company Details

Raya holding

Egypt

More than 1000 employees

Retail

www.rayashop.com

Aug 2005 to Mar 2008 (2 years 7 months)

Achievements


• Keeping area yearly objectives on track and as planned • Sales growth rate of average 25% • helped Increase number of stores up to 100+ operating stores • Participate in Aggressive high retail target achievement • helped Opening new retail franchise for Samsung which going to be 20+ outlets.

Education

Bachelor's Degree in Faculty of Commerce, Accounting section.

Education Details

Bachelor's Degree

Faculty of Commerce, Accounting section.

ain shams univ, Egypt

C / Good / 65 - 75%

N/A

N/A

ain shams univ
2000 - 2004
Bachelor's Degree in Faculty of Commerce, Accounting section.

Education Details

Bachelor's Degree

Faculty of Commerce, Accounting section.

ain shams univ, Egypt

C / Good / 65 - 75%

N/A

N/A

ain shams univ
2000 - 2004
Bachelor's Degree in Accounting section

Education Details

Bachelor's Degree

Accounting section

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2000 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Tabry El hegaz

Egypt

2000

A / Excellent / 85 -100%

N/A

Tabry El hegaz
2000
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Accounting SectionArabicArea Sales ManagerBusiness DevelopmentBusiness-orientedCommunicatorCreativeCustomer-orientedEnglishFaculty Of Commerce, Accounting Section.FootballLeaderMicrosoft OfficeMicrosoft Word,Reading..RetailRetail, Management,customer Service ,mobiles.SalesStore ManagerSwimming

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word,

Microsoft Word,

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

retail, management,customer service ,mobiles.

retail, management,customer service ,mobiles.

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Business-oriented, Communicator, Customer-oriented, Creative

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABQ25tUBgnPA0Fzb6zP4r_AfnUfAZDuHKOo&trk=nav_responsive_tab_profilehttps://www.facebook.com/#!/marwan.gamgoum

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