Basic Info

Haitham Hosny

11 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Sales Supervisor at B-TECH

Experience Details

Sales Supervisor

Sales/Retail

Experienced (Non-Manager)

Store Sales Supervisor Sep.2010-Till now
 Present a product Related by B.tech Electronics in B.Tech Stores
Like Laptop , Mobiles,Tablet, accessories ,Computer ,LED/LCD
 Sending Daily Report to Area Sales Manager
 Present a product Related by Vodafone/Mobinil in B.Tech Stores
 The Best Achieved(B-TECH) In 2014 Mobinil
 Follow up with customer requirement and to be satisfied our client
 Handling any objections or problems of clients
 Selling Computer Hardware/Software
 Selling Mobiles and Accessories
Manage retail staff, including cashiers and people working on the floor.
Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Formulate pricing policies.
Determine daily coupons.
Ensure pricing is correct.
Work on store displays.
Attend trade shows to identify new products and services.
Coach, counsel, recruit, train, and discipline employees.
Evaluate on-the-job performance.
Identify current and future trends that appeal to consumers.
Ensure merchandise is clean and ready to be displayed.
Approve contracts with vendors.
Maintain inventory and ensure items are in stock.
Keep up with fluctuating supply and demand.
Analyze operating and financial statements for profitability ratios.
Ensure promotions are accurate and merchandised to the company’s standards.
Utilize information technology to record sales figures, for data analysis and forward planning.
Ensure standards for quality, customer service and health and safety are met.
Monitor local competitors.
Ensure hours of operation are in compliance with local laws.
Maintain store's cleanliness and health and safety measures.
Organize and distribute staff schedules.
Preside over staff meetings.
Help retail sales staff achieve sales targets.
Manage different departments within the store.
Handle customer questions, complaints, and issues.


Company Details

B-TECH

Cairo, Egypt

More than 1000 employees

Retail

http://www.btech.eg/

Jul 2009 to present (8 years 2 months)
Sales Executive at EGO Solutions

Experience Details

Sales Executive

Sales/Retail

Experienced (Non-Manager)

Sales Executive
 Sales Executive for Web site solutions
 Holding meetings with client by phone ( Tele-sales Rep.)
 Presentations' appointments with clients about the updated(Websites solutions) Portal Design & Development &Online; Marketing Campaigns & Website and Domaiton Hosting & Online Marketing Campaigns & Website & Portal E-Marketing & Search Engine Optimization & Multimedia Design & Development programs
 Handling any objections or problems of clients


Company Details

EGO Solutions

Cairo, Egypt

501-1000 employees

Information Technology Services

N/A

Mar 2009 to Feb 2010 (11 months)
Sales Agent at Nile Family Takaful

Experience Details

Sales Agent

Sales/Retail

Entry Level

 Nile Takaful is a Multinational company, one of our sister company to EK Holding and TOKIO Marine it's a well-known firm in the insurance field
 Sales Representative for the Income Insurance.
 Holding meetings with client by phone ( tele-sales Rep.)
 Presentations' appointments with clients about the updated insurance programs
 Handling any objections or problems of clients


Company Details

Nile Family Takaful

Cairo, Egypt

More than 1000 employees

Insurance

N/A

Dec 2008 to Mar 2009 (3 months)

Achievements


 Intel Retail Edge Program Achievement – Best Of 10 Member All in The World
 The Best Sales Achieved(B-TECH) In 2014 Orange





Education

pass in art

Education Details

pass

art

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2005 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ibrahim Madkoor

Egypt

2002

B / Very Good / 75 - 85%

N/A

Ibrahim Madkoor
2002

Certifications

Certificate details

Basic Business Skills Acquisition Program (BBSA)

Feb 2008

70 out of 90

N/A

N/A

A Mideast Center

 Developed Language and Compu

Certificate details

Basic Business Skills Acquisition Program (BBSA)

Feb 2008

N/A

N/A

N/A

N/A

Certificate details

Mobinil Certificate

Jan 2015

100 out of 100

N/A

N/A

Mobinil

 The Best Achieved(B-TECH) In 2014 Mobinil

Certificate details

Foundations of Change Management

Oct 2016

88 out of 100

N/A

N/A

The City & Guilds

Foundations of Change Management

Training and Courses

Training/Course Details

Increase Sales Productivity Sponsored

Apr 2013

B-TECH

 Increase selling skills  How to follow customers satisfactions  Know kind of customers and deal with them  Find ways to close any sales deals (positive ways)  Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing.  Enhanced Presentation & project development skills.

Training/Course Details

Intel Retail Edge Program Sponsored

Feb 2015

Intel Retail Edge Program Sponsored

 Checkup Processor and How it work  Technical Knowledge about chips  Receive training by the site Articles/Module  Access to training on the latest updated Processor(The 2nd and 3nd 4th and 5th Generation)  Improve my Knowledge about Processor to Explain Our Customer  Passed Tests and Get Certification Intel Retail Edge Program Achievement  Thanks Intel® Retail Edge Program For Choose Me One Of 10 Member All in The World To Won (July Prize Draw)

Training/Course Details

Basic Business Skills Acquisition Program (BBSA)

Jul 2010

Sponsored by A Mideast Center

- Excellent knowledge of. MS-Excel - Excellent knowledge of. MS-Word - Excellent knowledge of Internet &MS-Outlook. - Excellent knowledge of Internet searching skills - Very good knowledge of MS-PowerPoint - Good knowledge of MS-Access Excellent knowledge of website solution (design and develop)

Training/Course Details

Intel Retail Edge Program Sponsored

Jun 2014

Intel

Checkup Processor and How it work - Technical Knowledge about chips - Receive training by the site Articles/Module - Access to training on the latest updated Processor(The 2nd and 3nd Generation) Improve my Knowledge about Processor to Explain Our Customer Passed Tests and Get Certification

MBA at AMCHAM]
Oct 2017

Training/Course Details

MBA

Oct 2017

AMCHAM]

N/A

This profile is fresh!
Last update 30 days ago.

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Profile Skills and Keywords

ArtBasic Business Skills Acquisition Program (BBSA)Business DevelopmentCRMCommunicatorComputerCustomer CareEnglishFoundations Of Change ManagementIncrease Sales Productivity SponsoredInformation Technology ServicesInsuranceIntel Retail Edge Program SponsoredInternetLeaderMBAMicrosoft OutlookMicrosoft WordMobinil CertificateMySQLNegotiatorOrganizerProblem SolverRetailSalesSales AgentSales ExecutiveSales SupervisorTeam Leader

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

CRM

CRM

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

MySQL

MySQL

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Care

Customer Care

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: High

:

More than 7 years

Fields of Expertise

Retail

Retail

: Expert

: Extreme - I love it!

:

More than 7 years

customer care

customer care

: Expert

: Extreme - I love it!

:

More than 7 years

Team Leader

Team Leader

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Communicator, Negotiator, Organizer, Problem Solver

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