Basic Info

RAGAB MABROUK

More than 15 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

System Administrator at National Petroleum Company (NPCO)

Experience Details

System Administrator

IT/Software Development

Experienced (Non-Manager)

Manages all Severs H.W, O.S, operations, and administration in NPCO HQ and branches.
Responsibilities:
1- Maintained physical and virtual server hardware and operating systems to ensure reliability of servers and applications.
2- Responsible for the provision of IT infrastructure services including Servers, Switches, Routers, Cisco IP Telephone, and VPN between HQ and branches.
3- Designing, implementing and managing Active Directory, Group Policy, FS, DNS, DHCP, and Storage for three networks with 500+ user.
4- Providing technical solutions and investigating alternative methods for solving problem.
5- Manage the company Security including FFTMG2010 firewall With GFI Web monitor and Kaspersky Endpoint Security 10.2.4.674 for Business.
6- Manage Exchange server 2010, its backup execution, and maintenance.
7- Manage Windows Server Update Service (WSUS).
8- Select the technical specs for all purchased IT equipment.
9- Monitoring the progress of third-party maintenance contract suppliers.
10- Professionally Convert Physical Servers to Virtual machines to migrate them in Vshpere.


Company Details

National Petroleum Company (NPCO)

Cairo, Egypt

More than 1000 employees

Oil and Gas

N/A

Mar 2017 to present (10 months)
Project Manager/Project Engineer at ICCS

Experience Details

Project Manager/Project Engineer

Installation/Maintenance/Repair

Experienced (Non-Manager)

Project Engineer / Projects Manager
Work in all organization projects as PM or Member:
1- Royal Guard western area, Maintenance Contract.
2- Al-Hajj Ministry Project in Mecca and Medina.
3- Civil Defense Project for all Saudi Arabia Regions.
4- Al-Taif Military Hospitals Maintenance contracts.
Responsibilities:
1- Manage all projects to ensure the strategic goals of all stake holders achieved for both my organization and client site.
2- Manage projects to achieve the maximum require quality of service, and the service provided to the client in perfect way on time.
3- Manage and maintain Project Budget.
4- Give all kinds of support to my teamwork; solve their work and personal issues to make a clear atmosphere for work.
5- To ensure maximum availability of computer systems, servers, Printers, Networks, and IP phone System (H.W) in the entire Project.
6- H.W Maintenance for the Main frame HP 3000 997/200.
7- Expert in fixing faults in servers with Fast response, and Excellent Result.
8- Working on Virtual Machine Software (VMware).
9- Make service contracts with Cisco for their products for my project and I’m the responsible for all Helpdesk Contracts with Cisco.
10- Make the plan for New Projects including required H.W, Human resources, tools, and work plan.


Company Details

ICCS

Riyadh, Saudi Arabia

11-50 employees

Information Technology Services

www.iccs-sa.com

Oct 2011 to Apr 2016 (4 years 6 months)
System Administaror at ALMOEZ Holding Group

Experience Details

System Administaror

IT/Software Development

Experienced (Non-Manager)

1- To ensure maximum availability of computer systems throughout the company.
2- Responsible for the provision of IT infrastructure services including desktop applications, Local and / or Wide area networks, IT security and telecommunications.
3- Development and implementation of new systems.
4- Responsible for the data and applications backup, testing and procedures, and manage the disaster recovery plans.
5- To configure and monitor routers and firewall configurations.
6- Perform SQL database administrative tasks (add users, backup,...).
7- Responsible for the IT Budget.
8- Manage the hosting of all the web applications and provide remote connectivity to users.
9- Exchange 2010 Configuration, ISA Server 2006, and GFI Web Monitor Administration.


Company Details

ALMOEZ Holding Group

Giza, Egypt

101-500 employees

Real Estate/Property Management

www.almoez.com

Jun 2008 to Sep 2011 (3 years 3 months)

Education

BSc in Systems and computers Engineering

Education Details

BSc

Systems and computers Engineering

Al Azhar University, Egypt

C / Good / 65 - 75%

N/A

N/A

Al Azhar University
1994 - 1999
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Khatam almorsaleen

Egypt

1994

B / Very Good / 75 - 85%

N/A

Khatam almorsaleen
1994

Certifications

MCITP
May 2011

Certificate details

MCITP

May 2011

N/A

N/A

D249-5669

Micro Soft

Microsoft Certified IT professional Server administrator on Windows Server 2008

PMP
Mar 2016

Certificate details

PMP

Mar 2016

N/A

N/A

1914902

Project Management Institute

Project Management Professional .

MCTP
Jun 2011

Certificate details

MCTP

Jun 2011

N/A

N/A

D441-1001

Micro Soft

MicroSoft Certified Technology Specialist : Microsoft Exchange 2010 configuration

Certificate details

MCSA windows 2016

May 2017

N/A

N/A

N/A

Micro Soft

N/A

Training and Courses

Training/Course Details

Prot and loss

Sep 2015

HP LIFE e-Learning

Through this self-paced online course, totaling approximately 1 Contact Hour, the above participant actively engaged in an exploration of how to nd hidden expenses in the participant’s business and how to create and customize a prot and loss statement.

Jobseeker photo

Profile Skills and Keywords

ArabicCreativeEnglishHorse RidingITInformation Technology (IT)Information Technology ServicesInstallationLeaderLearningMCITPMCSA Windows 2016MCTPMaintenanceMicrosoft ProjectMicrosoft WindowsOil And GasPMPPlannerPro?t And LossProblem SolverProject EngineerProject ManagementProject Manager/Project EngineerProperty ManagementReadingReal EstateRepairSoftware DevelopmentSupportiveSwimmingSystem AdministarorSystem AdministrationSystem AdministratorSystems And Computers EngineeringTechnical SupportWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

More than 7 years

System Administration

System Administration

: Advanced

: Extreme - I love it!

:

More than 7 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: Extreme - I love it!

:

More than 7 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Project

Microsoft Project

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Project Engineer

Project Engineer

: Expert

: Extreme - I love it!

:

3-5 years

System Administrator

System Administrator

: Expert

: Extreme - I love it!

:

More than 7 years

PMP

PMP

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Creative, Problem Solver, Supportive

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