
Wassiem Elsayyad
Senior negotiator at Orange
Mandara, Alexandria, EgyptWork Experience
Retail Store ManagerFull Time
Vodafone Egypt
Dec 2019 - Present -5 yrs, 6 months
Egypt , Alexandria
- Job Details:- Achieve Store Sales Target for Points, Items And Revenue - Achieve Assigned strategic Product Sales Target - Set Monthly Sales Plan in light of yearly sales growth plan - Regular Trade Zone Analysis & Set Recommendation For Sales Enhancement - Effective Products portfolio & display Management - Reduce Customers Complaints & set plan for the proper preventive actions - Continues Enhancement in Customers Handling Techniques for the Store - Ensure Continues Update for Staff Knowledge for Vodafone and Competitors - Ensure Building Rapport with Store Customers & Solving Escalated Issues
Retail Shift LeaderFull Time
Vodafone Egypt
May 2018 - Dec 2019 -1 yr, 7 months
Egypt , Alexandria
- Job Details:- Coach and empower store staff to apply FVR and solve required exceptions reaching at least 90% FVR from walking customers - Lead , coach , direct store staff to achieve store and individual target. - Maintain a positive attitude at all times and ensure there is a high customer service focus - Resolves customer complaints by investigating problems , developing solutions,preparing reports,making recommendations to management.
Property Consultant - Sales Real EstateFull Time
Jumeirah egypt
May 2017 - May 2018 -1 yr
Egypt , Alexandria
- Job Details:- Providing guidance and assisting buyers in marketing and purchasing property for the right price under the best terms. - Determining clients needs and financials abilities to propose solution that suit them - Performing comparative market analysis to estimate properties. - Achieve sales target set by the company
Senior negotiator Full Time
Orange
Sep 2016 - Present -8 yrs, 9 months
Egypt , Alexandria
- Job Details:Responsable for sites contracts renweal Follow up with legal dept to insure contracts delivery in due time. Act as site managment spoc in dealing with access network service, support team for site access requests.
Education
Bachelor's Degree in accounting
Tanta UniversityJan 2005 - Jan 2008 - 3 yr
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Retail Academy work shop
Vodaf9ne trainong centre·2014Human Resources course with oxford training college.
Oxford training centre·2011performance teams work shop.
Scitron consultimg & training·2011Fundamentals of selling ways.
New horizon·2010ICDL
Arab academy for info tech·2009