Konaté Karnon
Customer relations and First line agent
Maadi, Cairo, EgyptWork Experience
Public relations and Communication Full Time
El Hamad Travel
Aug 2007 - Jul 2017 -9 yrs, 11 months
Egypt , Cairo
- Job Details:My job consisted to receive the different clients , in order to listen to their complaints, and so've it. As have g a good languages skill, it was easier for to me to be in contact with French speaking client, and English speaking clients as well as Arabic speaking clients. The HR trains that I had faciltate the cohesion among the staffs , and for the well being of the company.. I'm sure that any jibe with the same curculum, will be for the best opportunity to take..
First Line AgentFull Time
El Hamad Travel
Aug 2007 - Jul 2017 -9 yrs, 11 months
Egypt , Cairo
- Job Details:I was the French school bus Coordinator between parents, and school administration, as well as assuming the liaison between school branches. As the first line agent, I use to translate coming file in french into Arabic, or english into Arabic. Maintening discipline inside the company, by guiding the bus drivers, and bus assistant . Care for meets satisfaction, handling anpleasant cases.
Education
Languages and translation in Languages and translation
Al-Azhar UniversityJan 2005 - Jan 2010 - 5 yr
Languages and translation in English department
Al-Azhar UniversityJan 2005 - Jan 2010 - 5 yr
Achievements
General Management and Administration
Skills
Languages
French
FluentArabic
AdvancedEnglish
Advanced
Training & Certifications
TOEFL ibt candidate
Amideast egypt·2017HR diploma
Ain shams university ·2017Business , and Communication
Aiat training center Egypt. ·2017Marketing professional certificate
American chamber of egypt·2017Media and Public relation
American chamber of egypt·2017Office management and Secretariat
International Academy and development ·2015General business management
Lahaye international university ·2013