fatma mugahed algendy

customer serviceFull Time

• Job Details:• Answering phone calls, screen and direct calls • Take and relay messages • Provide information to callers • Greet persons entering organization • Direct persons to correct destination • Deal with queries from the public and customers • Ensure knowledge of staff movements in and out of organization • Monitor visitor access and maintain security awareness • Provide HR "Recruitment Department" by Scheduling appointment diary either manually or electronically • Prepare correspondence and documents • Receive and sort mail and deliveries • Weekly reports for corporate sales calls that has already been operated to sales team. • Prepare database for existing clients and update it weekly.