Maggie Erian Louka
Electronics and Communication Engineer
Matareya, Cairo, EgyptWork Experience
Technical Support AdvisorFull Time
Vodafone
Feb 2013 - Present -12 yrs, 5 months
Egypt , Cairo
- Job Details:Responsibilities: - Handling Customer Calls in ADSL issues. - Support and troubleshoot USB modem issues. - Support and troubleshoot IPhone, BlackBerry and Android phones.
IT assistantFull Time
NPC
May 2012 - Feb 2013 -9 months
Egypt , Cairo
- Job Details:Responsibilities: - Establishing network and IP telephony network among NPC and all its branches. - UNFPA (United Nations Fund Population Activities)| Executive Secretary. May 2012 – Dec 2012 Responsibilities: - Worked in population policies project in NPC funded by UN as executive secretary.
Education
bachelor of Enginnering in Electronics and communication Engineer
Benha UniversityJan 2006 - Jan 2011 - 5 yr
High School - Thanaweya Amma
El sayeda khadigaJan 2006
Skills
- Microsoft Word
- computer
- Internet
- Microsoft Office
- Microsoft Powerpoint
- Teaching
- Customer Service
- Technical Analysis
- Technical Support
- C
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Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate
Training & Certifications
Procurement Specialist.
ORASCOM Construction Industries ·2010GSM
ITgate·2009N+
vision·2008