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Саадат Жусупжанова
Waiter at Al Bukhari Café
Bishkek, KyrgyzstanWork Experience
Al Bukhari Café
Jun 2024 - Present -1 yr
Kyrgyzstan
- Job Details:Greet customers warmly and make them feel welcome. Offer style advice based on size and preferences. Keep the store clean, organized, and attractive. Know and present product details confidently. Help in fitting rooms and suggest better options. Process payments quickly and smoothly. Handle returns and complaints politely. Recommend matching items or full looks. Build trust with regular customers. Reflect Dimoda’s style and service standards.
Alliance Azia Travel Company
Jun 2023 - Jun 2024 -1 yr
Kyrgyzstan
- Job Details:Delivered exceptional guest service for memorable experiences. Applied upselling techniques to boost satisfaction and sales. Coordinated with kitchen and bar for timely order delivery. Maintained cleanliness and met all safety standards. Collaborated with team to ensure smooth service flow. Addressed guest concerns quickly and effectively. Provided menu recommendations based on guest preferences. Ensured accurate billing and order handling. Managed multiple tables during busy hours. Maintained professional appearance and positive attitude.
Sheraton Hotel
Jun 2022 - Jun 2023 -1 yr
Kyrgyzstan
- Job Details:Delivered exceptional service to international guests. Recommended premium dishes to enhance experience. Promoted high-margin items, boosting sales. Ensured smooth table management during peak hours. Maintained calm, efficient service under pressure. Collaborated with staff for seamless operations. Supported smooth guest flow in dining area. Resolved complaints promptly and professionally. Turned guest concerns into positive experiences. Ensured guest satisfaction through quick solutions.
Education
Bachelor's Degree in German and English
Kyrgyz National UniversityJan 2020 - Jan 2024 - 4 yr
Skills
- High level Customer Service
- Strong Communication Skills
- multitasking under pressure
- Team Collaboration
- Knowledge of dining standards
- Effective time management
- Adaptability to new environments
- Knowledge of POS systems
- Attention to detail
- Cultural Sensitivity
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Languages
Russian
FluentGerman
IntermediateEnglish
Beginner