MZ

MARINA Magdy Zaher

Import Logistics & Assistant Manager at AM GROUP MISR

Marg, Cairo, Egypt

Work Experience

  • Import Logistics & Assistant ManagerFull Time

    AM GROUP MISR

    Mar 2022 - Present -3 yrs, 4 months

    Egypt , Cairo

    • Job Details:-Follow-up of imported shipments and follow up of workers on them until they leave customs and reach the warehouses. -Making veterinary approvals, bank transfers and payments for the supplier, and following up on its collection. -Work on the nafeza site with everything related to ACI# - Preparing reports about the company's sales operations and sending them daily to all owners. - Provide support to all managers in planning and implementing all purchasing processes and provide effective interface with all departments. - Evaluate all reports on stock reordering, coordinate with internal departments for the same and maintain an efficient purchase order system. - Working on the personal requests of the owners, such as their personal financial transfers, booking airline tickets and visas.
  • Customers Service agent and Master DataFull Time

    AM GROUP MISR

    Mar 2021 - Jan 2022 -10 months

    Egypt , Cairo

    • Job Details:-Maintaining a positive, and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Processing orders, forms, applications, and requests. -Keeping records of customer interactions, transactions, comments, and complaints. -Communicating and coordinating with colleagues as necessary. -Providing feedback on the efficiency of the customer service process. -Managing a team of junior customer service representatives. - Helping develop reports and analysis.
  • Education

    • Bachelor of Commerce & Business administration English Section _ Accounting department in Accounting

      Helwan University

      Jan 2016 - Jan 2019 - 3 yr

    Skills

    • Microsoft Excel
    • Microsoft Office
    • Logistics
    • Office management
    • Data Analysis
    • Computer Skills
    • Communication
    • Executive Secretary
    • Graphic Design

    Languages

    • English

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