Kareem Ahmed Ibraheem

Reception SupervisorFull Time

• Job Details:• Objective: Responsible for leading the spa team and carrying out treatments to deliver an excellent guest and member experience while achieving sales revenue targets. The Reception Supervisor is also responsible for performing administrative duties. • Responsibilities and duties : 1. Manage and carry out procedures, have current knowledge of treatments and ensure all treatments comply with company standards. 2. Ensure guest experience is proficient including bookings and payment. 3. Interact and communicate effectively with guests, members, team members and Management team. 4. Ensure team works to meet sales targets and ensure that sales are recorded accurately. 5. Manage guest feedback effectively to ensure issues or complains are escalated to enable improvements in product and services. 6. Ensure high level of customer service and satisfaction. 7. Maintain knowledge of the SPA's opening and closing procedures. 8. Coaches team members with positive reinforcement and counsels when there are performance deficiencies. 9. Conduct monthly inventory for retail products. 10. Communicate and inform co-workers, Therapists. Reception team and Day Manager of any and all relevant information throughout shift and shift close. 11. Perform all related duties as required in a safe manner, routinely observing all safety procedure. 12. Report accidents, injuries and all unsafe conditions in a timely manner. 13. Subscribe to proper grooming, dress and uniform standards as set forth by Premedion policy. 14. Be responsible for the cleanliness of the immediate work area as well as the general property. 15. Maintain a positive attitude and contribute toward a quality work environment. 16. Maintain behavior consistent with sexual harassment/hostile work environment policy. 17. Adhere to all policies set forth by Premedion. 18. Assist in all areas of spa operation as requested by management. Carrying out any other reasonable tasks allocated by Management.

Store KeeperFull Time

• Job Details:1. Take delivery of all incoming materials and reconcile with purchase orders. 2. Track, document, and resolve any discrepancies on received orders. 3. Ensure accuracy of the facility’s inventory system by updating records of physical inventory totals, receipts, adjustments, and returns. 4. Manage inventory/supplies and ensure they are within the established minimum and maximum levels. 5. Keep up-to-date records of receipts, records, and withdrawals from the stockroom. 6. Responsible for packing, pricing, labeling, and returning supplies. 7. Responsible for stock rotation and coordinate the disposal of surpluses. 8. Oversee the handling of freight, the movement of equipment, and minor repairs. 9. Manage supplier relations and database as well as maintain high ethical relationships both internally and externally. 10. Create purchase orders and utilize purchasing card to perform low-value procurement activities. 11. Responsible for shipping cancelled or damaged items back to suppliers as appropriate.

Electronic Debt CollectorFull Time