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Client Service Representative at Concentrix

Work Experience

  • Client Service Representative

    Concentrix

    Jul 2023 - Present -1 yr, 2 months

    • Job Details:Responsible for allocating any technical dysfunctions with the network and sorting it out, helping with managing the billing accounts, dealing with the complaints as a frontline department and actively handling them.

  • Librarian

    Alef Bookstore

    May 2022 - Nov 2022 -6 months

    • Job Details:Be responsible for the acquisition and management of library materials, ensure that the customers find their desired books and inform them of the latest bestsellers, coordinate and create community projects.

    • Education

    • Bachelor's Degree in Translation

      Ain Shams University (ASU)

      Jan 2023 

    Skills

    • Communication skills
    • Problem-solving abilities
    • The ability to work in a team
    • Working under pressure
    • Flexibility with the job environment

    Languages

    • English

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