Abdallah Abdel-karim Temtaz

Cost AccountantFull Time

• Job Details:• Check internal purchase orders for pricing consistency with past prices, quotes, and market increases. • Checked cost standard performance to ensure that expenses stayed under budget as the civil works budget is met; tracked the progress of the project until it is completed; and calculated and explained any discrepancies. • Setting a price for cables based on the number of operating hours they are used, whether they are used locally or exported internationally

Call Center AgentFull Time

• Job Details:• Maintained customer satisfaction with innovative techniques aimed at meeting consumer requirements and resolving issues. • Provided customers with guidance and support, paying special attention to their specific requirements or desires. • Responded to product and service inquiries, recommending additional services to entice potential clients. • Avoided on-hold periods by swiftly answering customer phone calls. •Resolved product or service complaints by clarifying client difficulties and determining the fundamental cause of problems. Achieved a high level of customer satisfaction by resolving client issues on the first call.