
Saif Eldin Omer HamadElnil
Customer service / Call center
Doha, QatarWork Experience
Customer service / Call centerFull Time
Bank of khartoum - sudan
Aug 2021 - Aug 2023 -2 yrs
Sudan , Khartoum
- Job Details:•Resolving customer compliances and issues ATM Card And application banking •Providing information about services •Escalating issues to higher levels when necessary
Logistic OfficerFull Time
World Relief
Jul 2019 - Oct 2019 -3 months
Sudan , Geneina
- Job Details:Booking airline tickets for employees Analysis of product purchase invoices
Education
Master's Degree in voluntary work
sudan universityJan 2019
Bsc in social science
omdurman islamic universityJan 2011 - Jan 2015 - 4 yr
Activities
Orphan care and project coordinator at Care Organization
Volunteering
Oct 2015 - Oct 2016 -1 yr
Achievements
- Conduct assessment on role of voluntary organizations in supporting orphans education. From Sudan University. A copy of the assessment available in Sudan University library. - Conduct assessment on Social media from Omdurman Islamic University faculty a copy of the assessment available in Omdurman Islamic University library.
Skills
- Computer Experience with usage of MS Windows and MS office and related tools and Good typing speed and
- Highly Empathetic
- Ability to work under pressure
- flexible hours
- Patient, Motivated self-starter
- Excellent communication with the team
- Presentation and negotiation talent
- Displays positive professional outlook and behavior
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Participation in the first symposium of the International Youth Society in Sudan sponsored by the United Nations Development Program (UNDP)
International Youth Society·2019