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Saif Eldin Omer HamadElnil

Customer service / Call center

Doha, Qatar

Work Experience

  • Customer service / Call centerFull Time

    Bank of khartoum - sudan

    Aug 2021 - Aug 2023 -2 yrs

    Sudan , Khartoum

    • Job Details:•Resolving customer compliances and issues ATM Card And application banking •Providing information about services •Escalating issues to higher levels when necessary
  • Logistic OfficerFull Time

    World Relief

    Jul 2019 - Oct 2019 -3 months

    Sudan , Geneina

    • Job Details:Booking airline tickets for employees Analysis of product purchase invoices
  • Education

    • Master's Degree in voluntary work

      sudan university

      Jan 2019 

    • Bsc in social science

      omdurman islamic university

      Jan 2011 - Jan 2015 - 4 yr

    Activities

    • Orphan care and project coordinator at Care Organization

      Volunteering

      Oct 2015 - Oct 2016 -1 yr

    Achievements

    - Conduct assessment on role of voluntary organizations in supporting orphans education. From Sudan University. A copy of the assessment available in Sudan University library. - Conduct assessment on Social media from Omdurman Islamic University faculty a copy of the assessment available in Omdurman Islamic University library.

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Participation in the first symposium of the International Youth Society in Sudan sponsored by the United Nations Development Program (UNDP)

      International Youth Society·2019
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