سا
سيف احمد ابراهيم
Sales Associate at Naga Homme
Cairo, EgyptWork Experience
Naga Homme
Feb 2023 - Present -2 yrs, 3 months
Egypt
- Job Details:Maintain outstanding customer service, uphold our mission and core values, generate sales, and merchandise products. Support the store management team. Responsible for the customer first philosophy essential in providing the best customer shopping experience and dealing with customers and their complaints. Training new employees on the standards required to solve problems and deal with the system and the standards required for the brand. Offer good analytical and problem-solving techniques, learning ability, and good communication and documentation skills.
Landmark Group: Max
Oct 2021 - Jun 2023 -1 yr, 8 months
Egypt
- Job Details:Assist customers in the check-out process and process sales transactions, calculate and return change by payment method. Trained new hires on the required standards of problem-solving, dealing with customers and handling their complaints. Supervising new hires' training on dealing with the system and the brand's required standards. Working to follow up in sales, achieve the required targets for each department and the branch.
H&M
Nov 2019 - Sep 2020 -10 months
Egypt
- Job Details:Delivered excellent customer service to maximize potential sales. Responded to customer inquiries regarding products effectively to maintain the required level of customer service. Worked as an individual and as a team member, fully followed all operating procedures, and provided customers with complete service and an enjoyable shopping experience to maximize sales.
Skills
- Excellent communication skills
- Managing work teams and training
- Time management and setting a timeline
- Inventory management reports and inventory renewal requests
- Work in accordance with the main operating plan
- Performing many tasks simultaneously
- Excellent Customer Service Skills
- Solve problems and create a cooperative spirit
- Flexibility and friendliness
- Excellent Microsoft Office (Excel, Word)